Business Analyst - 6 month FTC in Royal Tunbridge Wells

Business Analyst – 6 month fixed‑term contract

Location: AXA Health, Royal Tunbridge Wells, United Kingdom

We have an exciting opportunity for a Business Analyst to join us on a 6‑month fixed‑term contract.

Reporting to an Assignment Manager, you’ll undertake end‑to‑end business analysis, coordinating impact assessments, requirements definition, and functional design across systems, processes, people, data and journeys to ensure a comprehensive solution design. As a Business Analyst, you’ll work closely with colleagues across teams to identify and document processes, lead workshops to gather and capture business requirements, and champion prioritisation into delivery.

At AXA we work smart, empowering our people to balance their time between home and the office. You’ll work at least two days a week (40 %) away from home, moving to three days a week (60 %) in the future. Attendance at one of our office locations is required on days you work from the office.

What you’ll be doing

• Ensuring all change requirements are defined end‑to‑end and that the impact on systems, people, processes, data and journeys is understood
• Influencing and supporting business users to define the requirement rather than the solution
• Managing the development, distribution and baseline approval of all communications related to end‑to‑end business requirements and functional design
• Overseeing that requirements and functionality are compliant with company standards, business and technical target architectures
• Reviewing testing strategies, plans, criteria and results to ensure delivery of end‑to‑end solutions
• Managing change in business requirements throughout the project, ensuring all change‑management activity takes place and impacts are fully documented and understood
• Working within business analysis practice, following a structured end‑to‑end framework that ensures appropriate decisions can be made regarding changes to systems, data requirements and processes, including EPIC and user‑story creation within agile teams

What you’ll bring

• BCS BA foundation or practitioner level certification
• Proven experience in defining end‑to‑end solutions, focused on requirements definition and functional design across various domains
• Experience with modern tooling such as Agile backlogs and Miro
• Confident facilitating workshops, understanding stakeholder requirements, identifying problems and collaborating with cross‑functional teams
• Proficiency in Waterfall and Agile project‑management methodologies (preferred)
• Expertise in utilising an end‑to‑end business analysis and design framework to guide decisions on system and process changes
• Commitment to continuous learning and adaptability

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.

What we offer

• Competitive annual salary dependent on experience
• Discretionary company‑ and performance‑based bonus
• Contributory pension scheme (up to 12 % employer contributions)
• Life assurance (up to 10 × annual salary)
• Private medical cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the ‘apply for this job’ button; you’ll then need to log in or create a profile to submit your CV.

We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to lauren.standen@axa‑insurance.co.uk.

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Who we are

At AXA Health, we’re passionate about helping our members to put their health first, whether that’s individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment to guidance and tools that can help them manage their health every day, not just when there’s a problem, our members can be confident we’ll guide them, every step of the way.