Risk Oversight Manager - Third Party Assurance

Risk Oversight Manager – Third Party Assurance

Overview
We’re looking for a Risk Oversight Manager for Third Party Assurance to lead high-impact oversight of third-party providers, ensuring the highest standards of safety, quality, and compliance. This role reports to the Head of Strategic Risk and Resilience and focuses on medical and clinical provider third-party oversight, governance, and assurance models.

What you’ll be doing:

• Creating and delivering a risk-based framework for governance of medical and clinical provider risk across all types of third parties.
• Developing and delivering an effective medical and clinical third-party assurance model, integrating with the AXA Group Outsourcing and Third-Party Risk Policy (GORP).
• Designing and continuously improving management information (MI) and reporting to provide the Executive Committee with actionable insights on third-party provider risk.
• Coordinating risk assurance and validation testing of external technology service providers (e.g., cloud and SaaS) to ensure alignment with AXA Health operational resilience tolerances for the relevant Important Business Services (IBS).
• Maturing the enterprise-wide third-party provider management approach to deliver and continuously improve procedures, monitoring, reporting and governance processes for consistent, best-in-class assurance protocols and testing programs.
• Leading engagement of Committees and Working Groups, advising on best practice third-party provider processes, controls and documentation.
• Overseeing and analysing medical and clinical third-party provider issues and incidents, including root cause analysis and monitoring trends in key risk indicators (KRI) or incident themes.
• Developing the skills of the 1st line Enterprise Risk team and building strong stakeholder relationships to ensure a consistent understanding of third-party provider risk, control and conduct matters.

What you’ll bring:

• Demonstrable expertise in third-party provider risk and control oversight, assurance or supervision and/or managing third-party assurance audits, ideally in the medical and clinical provider space.
• Experience in creating risk-based, pragmatic standards, policies and frameworks for third-party oversight and assurance.
• Understanding of relevant insurance/healthcare regulation and supervisory expectations for large complex financial institutions and/or clinical providers, and ability to translate into business requirements.
• Proven stakeholder management and influencing skills up to Executive level, with ability to engage business teams on the value of assurance activity and gain buy-in for proposed solutions.
• Excellent verbal and written communication skills, including ability to produce key reporting.
• Commercial, pragmatic, and able to work at pace, prioritise competing interests and handle complexity and ambiguity to remain delivery-focused.
• Proactive and innovative with a focus on new ways of working and continuous improvement.
• Experience in operational resilience, clinical risk, and/or compliance, consulting or supervision; people management experience is an advantage.
• Eligibility to work in the United Kingdom (precondition of employment).

What we offer:

• Competitive annual salary of up to £55,000 dependent on experience
• Annual company and performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 25-28 days annual leave plus Bank Holidays (exact entitlement may vary)
• Ability to buy up to 5 extra days’ leave or sell up to 5 days
• Wellbeing services and resources
• AXA employee discounts

To apply, click on the ‘apply for this job’ button and submit your CV. We’re proud to be an Equal Opportunities Employer and do not discriminate based on protected characteristics. If you require adjustments during the application or interview process, AXA Accessibility Concierge is available. For support, please email tanzeela.mehjabeen@axa-insurance.co.uk.

About AXA Health:
At AXA Health, we help our members put their health first, supporting individuals, families, small businesses, and large organisations with fast access to diagnosis and treatment, guidance and tools to manage health daily.