Client Manager - 12-month FTC in Birmingham

Client Manager - 12-month FTC in Birmingham

Birmingham Full-Time 40000 - 50000 € / year (est.) No home office possible
AXA Health

At a Glance

  • Tasks: Manage and develop relationships with large corporate clients in the insurance sector.
  • Company: Join AXA, a global leader in insurance and financial services.
  • Benefits: Flexible work arrangements, competitive salary, and career development opportunities.
  • Other info: Dynamic role with travel opportunities and a supportive team culture.
  • Why this job: Make a real impact by helping clients navigate their health and wellbeing needs.
  • Qualifications: Experience in account management and excellent communication skills required.

The predicted salary is between 40000 - 50000 € per year.

About AXA

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth‑largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life’s uncertainties with confidence. AXA Health supports members to put their health first, from individuals to large corporates, with fast access to diagnosis and treatment when they need it.

Job Overview

We are looking for a Client Manager on a 12‑month FTC to join our Large Corporate Sales Team. You’ll be proactively managing, retaining and developing a portfolio of Large Corporate clients. This portfolio will be predominantly made up of Employee Assistance Programmes (EAP), Private Medical Insurance (PMI) and medical trust clients.

Key Responsibilities

  • Developing positive and productive business‑to‑business relationships to deliver retention and development sales results across the range of products and services.
  • Taking a consultative approach to truly understand your client’s goals and strategic objectives, taking ownership of their needs, queries and servicing requirements.
  • Building annual and longer‑term account plans, establishing and developing lasting relationships between Corporate Clients and AXA Health.
  • Presenting relevant high‑quality tailored proposals, leading negotiations and winning new business.
  • Proactively identifying opportunities for further product and service sales.
  • Identifying changes in the marketplace or with competitors that could impact your customers and suggesting innovative solutions.
  • Meeting with clients at least 2 to 3 days per week, either face to face or virtually, depending on client requirements; the client portfolio base will be nationwide.

Work Arrangements

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You’ll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.

Your Skills & Experience

  • Proven account management and development experience.
  • Excellent relationship and stakeholder management skills, building both internal and external networks.
  • Commercial and strategic awareness coupled with an appreciation of the corporate business environment.
  • Sound influencing and negotiation skills – aiming to achieve a win/win every time.
  • Customer focused with excellent communication, including active listening.
  • Proven ability to meet sales targets and evidence of ability to develop and implement plans for long‑term success.
  • Good knowledge of the private healthcare market and wellbeing products and services.
  • Experience of working with large corporate clients and intermediaries would be desirable.
  • Due to the travel involved, a full driving licence is required for this role.

Precondition of Employment

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime, which means that in addition to pre‑employment screening checks, the successful candidate will be subject to background screening every four years with an annual declaration in interim years.

How to Apply

To apply, click on the ‘apply now’ button; you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and do not discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to bayley.colbran@axa‑uk.co.uk. We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.

Client Manager - 12-month FTC in Birmingham employer: AXA Health

AXA is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With flexible working arrangements and a strong focus on collaboration, employees are empowered to build meaningful relationships with clients while contributing to innovative solutions in the insurance sector. The opportunity to work with a diverse portfolio of large corporate clients ensures that every day brings new challenges and rewards, making AXA a truly fulfilling place to advance your career.

AXA Health

Contact Detail:

AXA Health Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Manager - 12-month FTC in Birmingham

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at AXA. Building relationships can open doors that a CV just can’t.

Tip Number 2

Prepare for those interviews! Research AXA’s values and recent news. Think about how your experience aligns with their goals, especially in client management and relationship building. We want you to shine when it’s your turn to impress!

Tip Number 3

Showcase your consultative skills! During interviews, demonstrate how you’ve successfully understood and met client needs in the past. Use specific examples to highlight your ability to build long-term relationships and drive results.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on any updates or new roles that pop up – we’re always looking for talent like you!

We think you need these skills to ace Client Manager - 12-month FTC in Birmingham

Account Management
Client Relationship Management
Stakeholder Management
Commercial Awareness
Strategic Planning
Influencing Skills
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your account management experience and any relevant achievements that align with AXA's focus on client relationships.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Client Manager role. Share specific examples of how you've successfully managed corporate clients and met sales targets in the past.

Showcase Your Communication Skills:Since this role requires excellent communication, make sure your application is clear and concise. Use active language and demonstrate your ability to listen and respond to client needs effectively.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it’s super easy to create a profile and submit your CV!

How to prepare for a job interview at AXA Health

Know Your Client

Before the interview, research AXA and its services thoroughly. Understand their Employee Assistance Programmes and Private Medical Insurance offerings. This will help you speak confidently about how you can manage and develop client relationships effectively.

Showcase Your Relationship Skills

Prepare examples of how you've built and maintained strong business relationships in the past. Highlight your consultative approach and how you've successfully identified client needs and delivered tailored solutions.

Demonstrate Strategic Thinking

Be ready to discuss how you would create account plans for long-term success. Think about how you can proactively identify opportunities for further sales and how you would respond to changes in the marketplace.

Practice Active Listening

During the interview, show that you can listen actively. Ask insightful questions about the role and the company, and respond thoughtfully to the interviewer's queries. This will demonstrate your customer-focused mindset and excellent communication skills.