At a Glance
- Tasks: Support multinational accounts and ensure efficient policy lifecycle management.
- Company: Join AXA XL, a leader in the insurance industry with a focus on inclusivity.
- Benefits: Competitive pay, personalised benefits, and a commitment to your wellbeing.
- Other info: Be part of a diverse team that values growth and collaboration.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Experience in insurance, strong Excel skills, and excellent communication abilities.
The predicted salary is between 40000 - 50000 € per year.
The Middle Office Operations team is responsible for ensuring that operational tasks undertaken by Shared Services/Global Operations are managed appropriately, provide support to Underwriting and ensure that the administrative processes for the end-to-end policy lifecycle are run efficiently and at a high quality to serve internal and external clients. Within this role you will primarily be responsible for supporting the Multinational Servicing Global Programme Portfolio.
What you’ll be doing
- Complete end-to-end servicing on basic renewal Multinational accounts including all prebind and post bind tasks.
- Complete basic premium allocations and tax overviews.
- Provide detailed tracking of premium and policy issuance for internal and external parties.
- Processing co-reinsurance and facultative renewal policies and ensuring accurate payments are made.
- Ensure data quality accuracy ratios at the defined level/met.
- Support project work to ensure that existing processes meet requirements, including UAT.
- Data input to support existing backlog clean up exercises.
- Review account queries and either instruct, or process as required.
- Develop an internal network for facilitating the transfer of information and data between functions and departments.
- Develop good knowledge with regards to systems and processes, keep abreast of new guidelines published.
- Assist with the monitoring KPIs through reporting.
- Ad Hoc tasks as assigned by manager.
What you’ll bring
- Experience in the Insurance Industry
- Microsoft Office knowledge – particularly Excel
- Good organisational and analytical skills
- Excellent verbal and written communication skills
- Ability to work in a team environment
Desired Skills and Abilities
- Knowledge of Multinational Programme Servicing
- Knowledge of Insurance Taxes and completing premium allocations
- Knowledge of Reinsurance including treaties and facultative
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
AXA XL is an Equal Opportunity Employer.
Senior Multinational Client Services Technician in Suffolk employer: AXA Group
AXA XL is an exceptional employer that prioritises employee wellbeing and growth, offering a comprehensive rewards programme that adapts to your needs. With a strong commitment to inclusivity and a collaborative work culture, employees are encouraged to develop their skills and advance their careers while contributing to meaningful projects in the insurance industry. Located in a dynamic environment, AXA XL fosters a supportive atmosphere where every team member can thrive and make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Multinational Client Services Technician in Suffolk
✨Tip Number 1
Network like a pro! Reach out to current employees at AXA XL or in the insurance industry. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Multinational Programme Servicing and Insurance Taxes. We want to show that we’re not just interested, but also knowledgeable about the role!
✨Tip Number 3
Practice those communication skills! Whether it’s verbal or written, being clear and concise will help us stand out during interviews. Let’s make sure we can articulate our thoughts effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Senior Multinational Client Services Technician in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Multinational Client Services Technician role. Highlight your experience in the insurance industry and any relevant skills, like your knowledge of multinational programme servicing and reinsurance.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use specific examples from your past experiences that demonstrate your organisational and analytical skills, as well as your ability to work in a team.
Showcase Your Communication Skills:Since excellent verbal and written communication skills are key for this position, make sure your application is clear and concise. Avoid jargon and keep it professional yet approachable.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at AXA Group
✨Know Your Stuff
Make sure you brush up on your knowledge of multinational programme servicing and insurance taxes. Familiarise yourself with the end-to-end policy lifecycle and be ready to discuss how you've handled similar tasks in the past.
✨Excel at Excel
Since Microsoft Excel is a key tool for this role, practice your skills beforehand. Be prepared to demonstrate your ability to manage data, create reports, and perform analyses during the interview.
✨Communicate Clearly
Excellent verbal and written communication skills are essential. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics like co-reinsurance and premium allocations.
✨Show Your Team Spirit
This role requires collaboration across departments, so be ready to share examples of how you've successfully worked in a team environment. Highlight your ability to build internal networks and facilitate information transfer.
