Product Development Executive in Royal Tunbridge Wells

About AXA: AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Retail helps people get back to the good stuff with quick, fuss-free home and car insurance and brilliant customer service.

Job overview: Are you passionate about supporting the successful launch of new products and product changes? Do you excel in supporting cross-functional projects and working closely with stakeholders? We're seeking a proactive and detail-oriented Product Development Executive to join our team at AXA Retail. As a Product Development Executive, you'll play a key role in supporting the development and enhancement of our home and motor insurance products. Your focus will be on coordinating change activities, defining requirements, facilitating testing processes and ensuring all product updates are delivered efficiently, accurately and in compliance with governance standards.

Key responsibilities:

• Support the Retail Intermediary teams with managing change requests for product updates and new product builds.
• Ensure all change requirements are clearly understood, documented and specifications are updated accordingly.
• Maintain up-to-date change logs and documentation in line with governance processes.
• Facilitate workshops to define requirements for complex changes and new deals, engaging internal and external stakeholders.
• Participate in planning, refinement sessions, stand‐ups and retrospectives to monitor progress.
• Support business sign‐off and conduct testing, including external system testing, to ensure quality delivery.
• Oversee testing activities to ensure they meet agreed processes, timescales and quality standards, maintaining thorough records.
• Continuously review and improve change and testing processes to enhance efficiency and confidence in outcomes.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.

Your skills & experience:

• Knowledge of home and/or private motor insurance products.
• Strong analytical skills to interpret and refine business requirements.
• Ability to identify bugs by analysing testing results.
• Effective communicator with experience collaborating across teams.
• Attention to detail and excellent organisational skills for managing multiple priorities.
• Self‐motivated with the ability to work independently and adapt to change.
• Proficiency in MS Office applications.
• Some experience with intermediary partner systems, Databricks, Python, or project management tools like Azure DevOps is a plus.

We're proud to be an Equal Opportunities Employer and do not discriminate against employees or potential employees based on protected characteristics. If you have a long‐term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge.