At a Glance
- Tasks: Support partner management processes and ensure smooth operations with third-party suppliers.
- Company: Join AXA, a global leader in insurance and financial services.
- Benefits: Flexible working arrangements, competitive salary, and opportunities for professional growth.
- Other info: Enjoy a hybrid work model and be part of an inclusive team.
- Why this job: Make a real impact by managing key supplier relationships in a dynamic environment.
- Qualifications: Experience in business processes and relationship management, with strong attention to detail.
The predicted salary is between 35000 - 45000 £ per year.
About AXA
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.
Job overview
We have a new opportunity for a Partner Management Analyst to join us. You'll ensure all day-to-day processes across the team are documented, executed and tracked in line with organisational requirements. You'll manage a few low-criticality third party relationships ensuring core processes such as renewals, issues and escalations and payments are administered efficiently.
Key responsibilities
- Providing operational delivery support to ensure third party regulatory, risk and compliance, reporting, demand management and planning are understood, coordinated and tracked appropriately.
- Team process documentation, design and improvement including automation where possible.
- Working with the Partner Management Office Lead, ensuring the agreed group of lower criticality suppliers are managed to the appropriate level of service, in line with organisational requirements.
- Liaising with offshore team members to ensure workload and activities are understood, appropriately assigned and prioritised.
Work arrangements
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Your skills & experience
- Experience managing and developing business processes, ideally within a commercial and regulated environment.
- Experience developing relationships with third‐party suppliers.
- Good levels of commercial acumen and financial awareness, to drive cost efficiency throughout the supplier engagement lifecycle.
- Data‐literate, with a good understanding of reporting systems and structures.
- Able to work with new technology systems and understand how to adopt them to improve process efficiency and quality of outcomes.
- Strong attention to detail, taking pride in the quality and accuracy of outcomes delivered.
How to apply
To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long‐term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to lauren.standen@axa-insurance.co.uk.
Partner Management Analyst in Royal Tunbridge Wells employer: AXA Group
AXA is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible work environment that allows for a healthy work-life balance. With a strong commitment to diversity and inclusion, AXA fosters a collaborative culture where employees are empowered to innovate and improve processes, ensuring they can thrive in their roles. The opportunity to work with a global leader in insurance and financial services not only provides job security but also the chance to develop valuable skills in a dynamic and supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Management Analyst in Royal Tunbridge Wells
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident, not rehearsed!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Partner Management Analyst in Royal Tunbridge Wells
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience with business processes and third-party relationships to show us you're a great fit for the Partner Management Analyst role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re interested in AXA and this specific role. Share examples of how you've managed supplier relationships or improved processes in the past, so we can see your potential impact.
Show Off Your Data Skills:Since data literacy is key for this position, make sure to mention any relevant experience with reporting systems or data analysis. We want to know how you can leverage data to drive efficiency and quality outcomes.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to create a profile that we can refer back to.
How to prepare for a job interview at AXA Group
✨Know Your Processes
Familiarise yourself with the key processes related to partner management. Understand how renewals, issues, and escalations work within AXA's framework. This will show that you’re proactive and ready to hit the ground running.
✨Showcase Your Relationship Skills
Be prepared to discuss your experience in managing third-party relationships. Share specific examples of how you've built rapport and resolved conflicts, as this role heavily relies on effective communication and collaboration.
✨Demonstrate Data Literacy
Brush up on your data analysis skills. Be ready to talk about how you've used reporting systems in the past to drive efficiency. Highlight any tools or technologies you’ve worked with that could be relevant to the role.
✨Ask Insightful Questions
Prepare thoughtful questions about AXA’s approach to partner management and how they measure success. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
