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- Tasks: Manage customer claims and provide support during emergencies.
- Company: Global insurance company with a collaborative culture.
- Benefits: Starting salary of £23,258 plus shift allowance and employee benefits.
- Why this job: Make a real impact while helping customers in their time of need.
- Qualifications: Strong communication and organisational skills required.
- Other info: Opportunities for growth in a dynamic work environment.
The predicted salary is between 23258 - 25800 £ per year.
A global insurance company is looking for a motivated Customer Service Agent in Redhill. This role involves managing customer claims, providing support during emergencies, and maintaining accurate records. Strong communication and organizational skills are essential. Shift work is required, including evenings and weekends.
The company offers a starting salary of £23,258 with added shift allowance, opportunities for growth, and employee benefits in a collaborative environment.
Customer Service Agent — Make an Impact on Shifts in Redhill employer: AXA Group
Contact Detail:
AXA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Agent — Make an Impact on Shifts in Redhill
✨Tip Number 1
Get to know the company! Research their values and mission so you can show how you align with them during interviews. This will help us stand out as a candidate who truly understands what they’re about.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for a Customer Service Agent, we should role-play common scenarios or questions that might come up in the interview. This will help us feel more confident and prepared.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insider info about the company culture and possibly even a referral, which can really boost our chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to highlight our relevant skills and experiences that match the job description perfectly.
We think you need these skills to ace Customer Service Agent — Make an Impact on Shifts in Redhill
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how motivated you are to help others and make a real impact during those shifts!
Tailor Your CV: Make sure your CV highlights your communication and organisational skills. We’re looking for someone who can handle customer claims efficiently, so showcase any relevant experience that demonstrates this.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your experience and skills. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at AXA Group
✨Know the Company Inside Out
Before your interview, take some time to research the global insurance company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Agent, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Organisational Skills
Since the role involves managing claims and maintaining records, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks, especially in a fast-paced environment. This will highlight your ability to handle the demands of shift work.
✨Prepare for Shift Work Questions
Given that this position requires shift work, be prepared to discuss your availability and flexibility. Think about how you can manage your time effectively across evenings and weekends, and be ready to express your enthusiasm for working in a collaborative environment.
