At a Glance
- Tasks: Lead product assessments and ensure fair value for customers while meeting regulatory standards.
- Company: Join AXA Partners, a dynamic company focused on customer-centric solutions.
- Benefits: Enjoy a competitive salary, hybrid working, and generous holiday allowance.
- Other info: Be part of a team that plants a tree for every new recruit!
- Why this job: Make a meaningful impact by advocating for customer interests in product development.
- Qualifications: 3-5 years in product governance with strong analytical and communication skills.
The predicted salary is between 54000 - 66000 £ per year.
Are you passionate about creating products that truly serve customers’ needs? Do you thrive in a role where strategic thinking meets a commitment to fair outcomes? AXA Partners is looking for a dedicated Product Governance Manager to help shape the future of our customer-centric products. This is your opportunity to make a meaningful impact within a dynamic, inclusive environment committed to excellence and integrity.
About the Role
As Product Governance Manager, you will play a vital role in ensuring our products deliver fair value and meet regulatory standards while aligning with customer needs. You will lead the assessment and monitoring of our insurance and assistance services, championing consumer interests at every stage. Working collaboratively across teams, you will influence product design, enhance customer outcomes, and support a culture of transparency and fairness.
What you'll be doing:
- Lead and manage regular assessments to ensure products provide fair value and meet customer expectations
- Review and improve product monitoring frameworks, identifying areas for enhancement
- Conduct root cause analysis to identify product pain points and recommend improvements
- Facilitate meaningful discussions with stakeholders to foster customer-centric product development
- Ensure all new and revised products follow proper approval processes and regulatory requirements
- Maintain documentation demonstrating compliance with FCA standards and other regulations
- Design and oversee dashboards to track key customer outcome indicators
- Use data insights to identify trends, gaps, and opportunities for positive change
- Act as the voice of the customer, advocating for their best interests across the organization
- Support regulatory change projects, transformation initiatives, and cross-functional collaborations
- Manage a team, fostering high performance, development, and a culture of continuous improvement
What you'll bring:
- 3-5 years of experience in product governance, conduct risk, or a related role within financial services or insurance
- Strong understanding of UK regulatory frameworks, including Consumer Duty and Treating Customers Fairly
- Proven ability to analyze complex information and translate insights into actionable improvements
- Excellent communication skills, with the ability to influence at all levels
- Proficiency in Excel, Word, and PowerPoint
- Demonstrated leadership and team management skills
- A customer-first mindset, with a passion for fair outcomes and ethical practices
- Ability to thrive in a fast-paced environment, managing multiple priorities effectively
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What we offer
At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive Salary up to 60k depending on experience
- Hybrid working with two home working days per week
- 25 days rising to a maximum of 27 days (based on a 5 day week)
- Retail Discounts
- Company Shareplan /Scheme & Loan
- Cycle2Work Scheme
- Discounted Home Insurance
- Employee Assistance Scheme
- Dr@Hand
- Discounted Gym Membership
- Free Financial Education/Pension Seminars
To apply, click on the ‘apply’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr@partners.axa
Who we are:
We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.
Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract).
Product Governance Manager employer: AXA Group
AXA XL in London is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the insurance sector. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a strong emphasis on work-life balance, making it an ideal environment for those looking to advance their careers in underwriting while enjoying the vibrant atmosphere of London.
StudySmarter Expert Advice🤫
We think this is how you could land Product Governance Manager
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like AXA Group. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from AXA Group.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like AXA Group. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Product Governance Manager
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in AXA Group and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show AXA Group how you can be a team player!
How to prepare for a job interview at AXA Group
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with AXA Group.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with AXA Group's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
