Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Shape the digital landscape by managing website strategies and enhancing user experiences.
- Company: Join AXA, a leading global brand committed to innovation and transformation.
- Benefits: Competitive salary, bonuses, pension scheme, and generous annual leave.
- Why this job: Be part of a dynamic team driving change in the insurance industry.
- Qualifications: 3 years in insurance with 2 years in website management; strong communication skills required.
- Other info: Flexible work environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Join our innovative Digital Enablement Team as a Digital Product Specialist, where your expertise in website management will be pivotal in shaping the digital landscape of our organization. Collaborating closely with the Digital Enablement Manager and various stakeholders, you will oversee the strategic roadmap for our websites, ensuring they deliver an exceptional user experience.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You will work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.
Key responsibilities will include:
- Collaborate with the Digital Enablement Manager and key stakeholders to manage the strategic roadmap.
- Partner with UI / UX teams to implement cutting‑edge user experience solutions that enhance customer engagement and satisfaction.
- Lead the change request workflow, ensuring timely delivery within budget constraints while maintaining consistent communication with stakeholders.
- Manage the static site backlog, prioritizing high‑impact changes and efficiently addressing day‑to‑day requests.
- Serve as the essential link between the business and digital operations, proactively identifying trends and training needs.
- Develop and maintain a comprehensive agent support roadmap that provides clear, actionable information to stakeholders, focusing on troubleshooting, training materials, IT solutions, and UX enhancements.
- Act as a key liaison between the Operational Risk team and Digital, coordinating monthly risk assessments to ensure our digital initiatives align with established frameworks.
Your Profile:
- Minimum of 3 years of experience in the insurance business environment, with at least 2 years in website management, marketing communications, or an IT role.
- A third‑level qualification (Degree / Diploma) or an equivalent combination of education and experience is required.
- Desirable: Qualification in agile / digital disciplines and insurance industry experience.
- Proficiency in Microsoft Office is essential; working knowledge of Azure, GA4, Miro, Glass box, and A / B Testing is desirable.
- Strong planning, organizational, and project management skills.
- Excellent communication skills to engage effectively with stakeholders at all levels.
- Ability to thrive in a fast‑paced environment.
- Highly motivated and business‑focused, with a proven track record of delivering excellent customer service.
- Proven ability to work independently with a focus on process improvement and customer solutions.
As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and / or the United Kingdom.
This recruitment campaign will be used to support permanent, temporary and / or extension for any upcoming similar positions.
AXA is an equal opportunities employer and welcomes applications from across all communities.
What We Offer:
- Competitive salary with annual review
- Annual company & performance‑based bonus
- Contributory pension scheme (up to 10% employer contributions)
- Life Assurance
- Generous annual leave
Digital Product Specialist in Londonderry employer: AXA Group
Contact Detail:
AXA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Specialist in Londonderry
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their digital initiatives and think about how your skills can contribute to their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in website management and customer engagement aligns with the role of Digital Product Specialist. A confident and clear presentation of your skills can make all the difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our innovative team at AXA.
We think you need these skills to ace Digital Product Specialist in Londonderry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Product Specialist role. Highlight your experience in website management and how it aligns with our mission at AXA. We want to see how you can contribute to our digital landscape!
Showcase Your Skills: Don’t forget to mention your proficiency in tools like Microsoft Office, Azure, and GA4. If you've got experience with A/B testing or UX enhancements, let us know! We love seeing candidates who are well-versed in the latest digital trends.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the role. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: We encourage you to submit your application through our official website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at AXA Group
✨Know Your Digital Landscape
Before the interview, dive deep into AXA's digital presence. Familiarise yourself with their websites and any recent updates or changes. This will not only show your genuine interest but also help you discuss how your experience in website management can enhance their user experience.
✨Showcase Your Collaboration Skills
Since the role involves working closely with the Digital Enablement Manager and various stakeholders, prepare examples of past collaborations. Highlight how you’ve successfully managed projects, communicated effectively, and ensured stakeholder satisfaction in previous roles.
✨Prepare for Change Management Questions
Expect questions about leading change requests and managing backlogs. Think of specific instances where you’ve navigated challenges in project delivery while keeping communication open. This will demonstrate your ability to handle the dynamic nature of the role.
✨Demonstrate Your Customer-Centric Approach
AXA values a customer-first mindset. Be ready to discuss how you've previously identified trends and training needs that improved customer engagement. Use metrics or feedback to back up your claims, showing how your insights have positively impacted user experiences.
