At a Glance
- Tasks: Lead technology strategy and product engineering for a global insurance leader.
- Company: Join AXA XL, a forward-thinking company committed to innovation and inclusivity.
- Benefits: Competitive salary, flexible working, and comprehensive health benefits.
- Other info: Be part of a diverse team focused on sustainability and community engagement.
- Why this job: Shape the future of technology in a dynamic environment with real impact.
- Qualifications: Proven leadership in tech, product engineering, and transformation delivery.
The predicted salary is between 72000 - 88000 £ per year.
AXA XL’s Chief Technology Infrastructure & Product Engineering Officer is a key senior executive, leadership team role in the Technology & AI function, accountable for the organization’s end-to-end technology delivery and operational performance, ensuring the enterprise builds, runs, and continuously improves modern technology products and services. This role is responsible for ensuring the organization builds and runs modern, secure, scalable technology platforms and digital products that enable business growth, customer experience improvement, operational efficiency, and regulatory compliance.
Leading the full technology lifecycle including product engineering, platforms, cloud, architecture, service management, IT operations, service desk and workplace technology, ensuring services are secure, resilient, cost-effective, and designed around customer and colleague experience. The role reports to AXA XL’s Chief Technology & AI Officer.
What you’ll be doing
- Technology & Engineering Strategy
- Define and execute a multi-year technology and engineering strategy aligned to enterprise business priorities.
- Lead the evolution toward modern digital architecture, cloud-native platforms, and API-led ecosystems.
- Ensure technology investment decisions are outcome-led and measurable.
- Product Engineering Leadership
- Lead the product engineering function across the enterprise, ensuring high-performing product teams deliver value at pace.
- Drive product engineering disciplines including agile delivery and product operating models, engineering standards and reusable components, scalable delivery patterns and platform thinking with security/AI/privacy by design.
- Partner with leadership to ensure technology execution supports product vision and roadmap.
- Technology Delivery
- Lead the delivery of major transformation programs (core modernization, platform build, digital journeys, embedded AI).
- Ensure robust program governance, delivery confidence, and transparent executive reporting.
- Drive delivery consistency across all technology portfolios.
- Enterprise Platforms, Cloud & DevOps
- Build enterprise-grade platform capabilities (cloud, integration, data, identity, observability).
- Own DevOps, CI/CD, automation, SRE and embedded AI capabilities to ensure resilient and scalable production operations.
- Reduce time-to-market while improving quality, stability, and performance.
- Technology Operations & Service Management
- Own the full IT Service Management (ITSM) operating model including Service Desk and end-user support, incident, problem, change and release management, major incident management and crisis response, service request and fulfilment automation, knowledge management and self-service enablement.
- Ensure operational service performance meets defined SLAs/XLAs.
- Drive improved colleague experience through modern service management and tooling.
- Service Resilience, Reliability & Operational Excellence
- Ensure availability, performance and resilience of critical services through SRE practices.
- Drive proactive monitoring, observability, capacity management and automated remediation.
- Improve incident reduction, root cause resolution, and service stability over time.
- Technology Risk, Security & Compliance Partnership
- Partner closely with the Chief Information Security Officer (CISO) and Risk leadership and embed secure and privacy by-design engineering.
- Co-operate with Chief Enterprise Architect and ensure compliance with Enterprise Architecture principles.
- Ensure technology complies with regulatory and audit expectations.
- Own technology controls including SDLC governance, access controls, data security alignment, and resilience.
- Modernize build and service with AI capabilities.
- AI and Automation in Engineering
- Embed AI in software engineering (AI coding assistants, testing automation, intelligent monitoring).
- Ensure AI adoption improves productivity while maintaining robust governance and engineering quality.
- Embed responsible AI and model governance practices where AI is deployed in products.
- Financial Accountability & Investment Governance
- Own the technology engineering budget, including CapEx/OpEx balance.
- Drive vendor strategy, sourcing optimization, and cost transparency.
- Ensure technology spend delivers measurable ROI and aligns to enterprise value.
What you’ll bring
- Executive Leadership & Strategic Influence
- Excellent ability to operate at board and executive committee level.
- Proven track record influencing business strategy through technology outcomes.
- Leadership experience in managing high performing teams who are autonomous, empowered and strive for excellence to serve a global scope.
- Modern Product Engineering Expertise
- Deep knowledge of modern engineering practices: Agile product delivery, Microservices / API architectures, DevSecOps and CI/CD, AI-based engineering and services, Cloud-native engineering, SRE and observability, Test automation and quality engineering.
- Architecture and Technology Modernization
- Extensive experience modernizing legacy platforms and reducing complexity.
- Ability to balance innovation with resilience, regulatory compliance, and operational continuity.
- Commercial & Financial Acumen
- Proven experience managing large technology budgets and complex vendor ecosystems.
- Keen understanding of sourcing strategy, commercial negotiation, and investment governance.
- Transformation Delivery Excellence
- Outstanding execution capability across multi-year transformation portfolios.
- Ability to create delivery predictability and accountability across teams.
What we offer
- Inclusion
- AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
- At AXA XL, we know that an inclusive culture enables business growth and is critical to our success.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements.
- Enhanced family-friendly leave benefits.
- Named to the Diversity Best Practices Index.
- Signatory to the UK Women in Finance Charter.
- Total Rewards
- AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security.
- It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
- Sustainability
- At AXA XL, Sustainability is integral to our business strategy.
- Our Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them.
For more information, please see axaxl.com/sustainability.
Chief Technology, Infrastructure & Product Engineering Officer in London employer: AXA Group
AXA is an exceptional employer, offering a supportive and dynamic work environment in Tunbridge Wells for nurses looking to make a meaningful impact. With a strong focus on employee growth, we provide comprehensive training, flexible working arrangements, and the opportunity to work from home, ensuring a healthy work-life balance. Join our dedicated health support team and enjoy the benefits of being part of a global leader in insurance, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Technology, Infrastructure & Product Engineering Officer in London
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from AXA Group!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at AXA Group, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like AXA Group.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Chief Technology, Infrastructure & Product Engineering Officer in London
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at AXA Group, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at AXA Group.
How to prepare for a job interview at AXA Group
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
