Ledger Management Team Leader (W/M)

Let’s talk about your main mission:

The main function of the role is to be responsible for processing, that leads to settlement of reinsurance contracts and claims for all classes of business (proportional, non-proportional and facultative) that sit on various international portfolios.

Daily management of the team

• Ensure work allocation and organization are adequate to deliver on KPI’s and SLA’s.
• In conjunction with Deputy Head of GSSC monitor resourcing requirements and assist HR in the recruitment process.
• Assign incoming tasks to individuals and ensure individuals have clear objectives.
• Monitor performance (individual and team) against objectives in conjunction with the Deputy Head of GSSC, identify areas for improvement and actively support the team in making those changes.
• Organise team meetings, regular one-to-ones and performance reviews
• Provide clear instruction and ensure team members understand their role, the strategy of the company and maintain motivation.
• Ensure team members are fully trained to perform their role and tasks, providing coaching and mentoring when necessary.
• Ensure that processes, including cross-team processes, are maintained and understood by everybody.
• Contribute to building a positive can do culture within the team.

Escalation Liaison

• Assess escalated issues before making a case for the appropriate course of action to the Deputy Head of GSSC.
• Organize, attend and document the results of internal and external meetings where required in order to resolve issues.
• When issues are identified, ensure they are escalated to the relevant party e.g. Legal Team.

Oversee historical unallocated cash and balances

• Review outstanding items particularly those that are aged and recommend an appropriate course of action to the team member.
• Manage items that cannot be resolved and escalate as appropriate.
• Where cash reconciliation cannot be achieved, ensure guidelines for amendments to the bad debt provision are accurately followed.

Arrange and undertake broker visits

• Undertake visits to brokers to resolve issues, representing AXA LM in a confident and professional manner.

LOCs

• Ensure regular review of LoCs open balances and cash draw downs.
• Identify issues and appropriate solutions
• Escalate for approval where appropriate

What you bring:

Technical knowledge

• Knowledge of London market business and awareness of changes regarding broker and reinsurer status.
• Previous credit control experience in multi-currency environments
• Familiarity with document management systems and workflow tools
• Familiarity with in house IT systems, predominantly ImageRight, DCR, Assure C&S and Cede preferred

Other knowledge

• Team Management experience
• Well organized
• Pro-active in taking on new work and the willingness to learn new skills
• Positive attitude and good team spirit
• Proactive and self-motivated
• Able to build good relationships and work with a cross section of people

Our working proposal:

At AXA Liabilities Managers, we support our employees through each step of their career and therefore our rewards package is reviewed regularly. You can expect to receive:

• Competitive annual salary
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Up to 30 days annual leave plus Bank Holidays
• AXA employee discounts
• Private Medical Cover
• Permanent Health Insurance
• We Care Programs:

• Healthy You program
• Employee Assistance
• Parenthood Support

Our business:

Protection. We protect people,property,and assets.AXA is one of the world\’s leading insurance and asset managers. We help our 108 million customers navigate life\’s big and small challenges. Every day, we act together to invent the best way to protect them and want to empower everyone to live a better life.

About AXA Liabilities Managers:

Operating in four countries–France, Switzerland, the USA and the UK–AXA LM\’s expertise lies in the acquisition and management of non-life (re)insurance legacy business. AXA LM works to reduce exposures and create value out of the \”run-off\” portfoliosthat we have acquired and are managing. Business is typically put into run-off when the company decides not to renew it, generally following strategic reviews or when decisions are taken to exit business segments with low profitability or low growth. AXA LM’s business consists in taking over the portfolios, simplifying and optimizing the structures, achieving process efficiency, and actively bringing the liabilities to finality as quickly as possible.

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