At a Glance
- Tasks: Design seamless user journeys and optimise digital experiences for our customers.
- Company: Join AXA, a global leader in insurance and financial services.
- Benefits: Flexible working arrangements, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on skill development and career progression.
- Why this job: Make a real impact by creating accessible and inclusive digital experiences.
- Qualifications: Experience in UX/UI design, especially in regulated sectors, and expertise in Figma.
The predicted salary is between 51750 - 63250 £ per year.
About AXA: AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them.
As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance.
We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it.
Job overview: We’re seeking an experienced Product Designer to lead the design and optimisation of seamless user journeys, guiding customers from our website through to our portals and digital services.
You’ll work on UI components across website and portal environments, collaborate with stakeholders, and bring a strong understanding of user navigation in regulated settings.
Your aim will be to create a consistent, accessible experience from the first touchpoint to authenticated portal interactions.
As part of the Digital Experience Design Guild, you’ll have plenty of opportunities to develop your skills, learn from others, and help strengthen our design practice.
Key responsibilities: Help develop, improve, and manage our website UI kit, creating reusable components and patterns that follow brand guidelines.
Build comprehensive UI kits from our design system, including templates and best practices for website editors and teams to create consistent pages.
Work closely with developers, CMS teams, content editors, and brand managers to ensure the design system meets needs and is widely adopted.
Promote the use of the design system through clear documentation and guidance, ensuring high standards for quality, accessibility, and visual consistency.
Use data and user research to identify pain points and find opportunities to improve the user journey.
Use testing methods like A/B testing and agile ways of working to try new ideas, considering SEO, branding, and marketing.
Prioritise features and improvements based on user impact and strategic goals, supporting long-term website planning and accessibility standards.
Make sure all design work meets WCAG accessibility standards, creating inclusive digital experiences.
Work arrangements: At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers.
You'll work at least two days a week (40%) away from home, moving to three days a week (60%) from December 2026.
Away from home means attending the office, visiting clients or attending industry events.
We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Your skills & experience: Experience in UX/UI roles, with a proven track record of designing customer-facing platforms within highly regulated sectors.
Demonstrated ability to develop and implement design systems, transforming foundational frameworks into comprehensive UI kits, templates, and guidance for website editors and wider teams.
Expertise in Figma, including creating components, applying design tokens, and maintaining scalable, reusable systems.
Strong understanding of how design frameworks fit within the development lifecycle, with the ability to create flexible, CMS-friendly website templates.
Extensive knowledge of user journey optimisation, funnels, and delivering inclusive, accessible designs in line with WCAG standards.
Proven experience working in regulated and sensitive environments, with excellent stakeholder management skills and the ability to influence cross-functional teams.
Strategic mindset with the ability to balance brand identity, user needs, and technical constraints to deliver impactful digital experiences.
Skilled in collaborating closely with developers, engineering teams, content editors, and other stakeholders to ensure high-quality, accessible outcomes.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
How to apply: To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV.
We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics.
If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge.
For our support, please send an email to lauren. cooper@axa-uk. co. uk.
We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.#LI-Hybrid
Product Designer in Kent employer: AXA Group
AXA XL in London is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the insurance sector. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a strong emphasis on work-life balance, making it an ideal environment for those looking to advance their careers in underwriting while enjoying the vibrant atmosphere of London.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer in Kent
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at AXA Group for a Product Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like AXA Group before they go live!
We think you need these skills to ace Product Designer in Kent
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Product Designer at AXA Group, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work AXA Group does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to AXA Group. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at AXA Group.
How to prepare for a job interview at AXA Group
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with AXA Group, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. AXA Group might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at AXA Group!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what AXA Group is looking for.
