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- Tasks: Engage with customers and convert enquiries into sales for International Private Healthcare Insurance.
- Company: Join AXA Global Healthcare, a leader in the insurance industry.
- Benefits: Earn a competitive salary plus monthly commission, with flexible work arrangements.
- Other info: Enjoy a supportive team environment with opportunities for growth.
- Why this job: Make a real difference by providing tailored solutions and exceptional service.
- Qualifications: Fluency in French or Spanish and experience in customer service required.
The predicted salary is between 30000 - 40000 £ per year.
Are you motivated and ambitious, with a desire to build a successful career in professional sales? Do you have the drive and passion to make a difference by delivering exceptional service? If you have experience working in a regulated contact centre environment in a telephone-based customer service role and thrive in a fast‑paced, dynamic setting, this is your opportunity!
At AXA Global Healthcare we’re looking for a French or Spanish‑speaking Direct Sales Consultant to join our team in Tunbridge Wells on a full‑time, permanent basis. In this role, you’ll engage with customers who have directly enquired about our International Private Healthcare Insurance. You’ll listen carefully to their needs, offer tailored solutions, and handle sensitive conversations with empathy—translating complex information into simple, relatable language to build rapport and convert enquiries into sales. Fluency in either French or Spanish, along with English, is required. Alongside your base salary, you’ll earn a monthly commission based on performance.
Key responsibilities:- Engage with customers on the phone who have expressed interest in International Private Healthcare Insurance and convert these enquiries into sales.
- Listen carefully to understand customers’ needs and motivators, providing tailored cover options in a non‑advisory environment.
- Communicate complex product information clearly and empathetically, handling sensitive conversations with care.
- Build rapport and trust with customers to enhance their experience.
- Thrive in a supportive, collaborative environment that encourages teamwork and mutual success.
Work smart: balance time between home and the office. You’ll work at least two days a week (40 %) away from home, moving to three days a week (60 %) in the future. Away from home means attending the office, visiting clients or attending industry events.
Direct Sales Consultant - French / Spanish Speaker in Kent employer: AXA Group
Contact Detail:
AXA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Sales Consultant - French / Spanish Speaker in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Direct Sales Consultant role, and who knows? They might just have the inside scoop on opportunities at AXA Global Healthcare.
✨Tip Number 2
Practice makes perfect! Get comfortable with common sales scenarios and objections you might face in the role. Role-play with a friend or family member to sharpen your skills in handling sensitive conversations and building rapport.
✨Tip Number 3
Show off your language skills! If you're fluent in French or Spanish, make sure to highlight this in your conversations. Use it to connect with potential customers and demonstrate your ability to communicate complex information clearly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at AXA Global Healthcare. Don’t miss out on this opportunity!
We think you need these skills to ace Direct Sales Consultant - French / Spanish Speaker in Kent
Some tips for your application 🫡
Show Your Passion: Let us see your motivation and ambition shine through in your application. Share why you're excited about a career in sales and how you can make a difference at AXA Global Healthcare.
Tailor Your Application: Make sure to customise your CV and cover letter for the Direct Sales Consultant role. Highlight your experience in customer service, especially in regulated environments, and how it relates to the job description.
Be Clear and Concise: When writing your application, keep it straightforward. Use simple language to explain your skills and experiences, just like you would when communicating complex information to customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at AXA Group
✨Know Your Product Inside Out
Before the interview, make sure you understand the International Private Healthcare Insurance products offered by AXA Global Healthcare. Familiarise yourself with the key features and benefits so you can confidently discuss them and answer any questions that may arise.
✨Practice Empathy in Conversations
Since this role involves handling sensitive conversations, practice how to communicate complex information empathetically. Role-play with a friend or family member to refine your ability to listen actively and respond thoughtfully to customer needs.
✨Showcase Your Language Skills
Fluency in French or Spanish is crucial for this position. Be prepared to demonstrate your language skills during the interview. You might be asked to conduct part of the conversation in either language, so brush up on relevant vocabulary and phrases related to healthcare insurance.
✨Highlight Your Sales Experience
Share specific examples from your previous roles where you successfully converted enquiries into sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your ability to thrive in a fast-paced, dynamic environment.