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- Tasks: Define and deliver robust IT service continuity solutions while managing disaster recovery testing.
- Company: Join AXA, a leading company in IT Service Continuity and Resilience Management.
- Benefits: Competitive salary, bonuses, pension scheme, private medical cover, and 25 days annual leave.
- Why this job: Make a real impact in IT resilience and work with cutting-edge technologies.
- Qualifications: Experience in IT service continuity and disaster recovery, strong project management skills.
- Other info: Flexible hybrid working model with excellent career growth opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Are you ready to make a significant impact in the world of IT Service Continuity and Resilience Management? We’re seeking a proactive and detail-oriented Service Resilience Analyst to play a key role in defining, designing, monitoring, and delivering robust continuity solutions.
Reporting into the UK Service Resilience Manager, you’ll provide assurance to our executives, shareholders and financial services agencies that our continuity provisions aren’t just adequate but exemplary, ensuring we’re prepared to recover swiftly from any major incident or disaster.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You’ll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:
- Supporting the implementation of an IT Service Continuity Management framework through the development and delivery of a policy and road map aligned to business requirements.
- Assisting the Service Resilience Manager in executing Disaster Recovery (DR) test activities by engaging with IT stakeholders, AXA Group Operations, and key third-party vendors to ensure effective IT Service Continuity.
- Managing project teams and resources.
- Defining scope and objectives while ensuring alignment with audit requirements and providing governance reports to the Executive Team.
- Aiding the Service Resilience Manager define and implement an annual end to end DR testing programme for on-premise and strategic Cloud Services.
- Assisting the Service Resilience Manager in all internal and external audit/control requirements, delivering on time any remediation action plans.
- Developing best practice and procedures to enable recommendation through to AXA Global Service Continuity Standards.
What you’ll bring:
- IT Service Continuity experience with a focus on disaster recovery testing across Azure and Amazon Web Services.
- Experience of project lifecycle with project management skills.
- Good stakeholder management.
- Strong reporting skills preferably with PowerBI experience and the ability to assimilate information quickly, clearly identifying key issues and present information concisely.
- Ability to develop and maintain a wide network both internally and with third party suppliers and vendors.
- Capacity management experience desirable.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What we offer:
- Competitive annual salary of up to £40,000 dependent on experience.
- Annual company & performance-based bonus.
- Contributory pension scheme (up to 12% employer contributions).
- Life Assurance (up to 10 x annual salary).
- Private medical cover.
- 25 days annual leave plus Bank Holidays.
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
- Wellbeing services & resources.
- AXA employee discounts.
To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge.
For our support, please send an email to lauren.standen@axa-insurance.co.uk.
IT Service Resilience Analyst employer: AXA Group
Contact Detail:
AXA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Resilience Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more connections we have, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We should know what makes AXA tick and how we can contribute to their goals. Tailor our answers to show we’re the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. We can also record ourselves to see how we come across and improve our delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in joining AXA and being part of their amazing team.
We think you need these skills to ace IT Service Resilience Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Service Resilience Analyst role. Highlight your experience with IT Service Continuity and disaster recovery testing, especially if you've worked with Azure or AWS. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT Service Continuity and how you can contribute to our team. Be sure to mention any relevant projects or experiences that showcase your stakeholder management and reporting skills.
Showcase Your Achievements: When listing your previous roles, focus on your achievements rather than just duties. Did you lead a successful DR test? Did you improve a process? Quantify your successes where possible, as this will help us see the impact you've made in your past positions.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining AXA. So, hit that 'apply for this job' button and let’s get started!
How to prepare for a job interview at AXA Group
✨Know Your IT Service Continuity Basics
Before the interview, brush up on your knowledge of IT Service Continuity and Disaster Recovery frameworks. Be ready to discuss how you would implement these in a real-world scenario, especially focusing on Azure and AWS, as these are key areas for the role.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully managed projects or teams. Highlight your ability to define scope, objectives, and how you ensured alignment with audit requirements. This will demonstrate your readiness for the responsibilities outlined in the job description.
✨Engage with Stakeholders
Think about how you’ve effectively managed stakeholders in previous roles. Be prepared to share specific instances where you’ve communicated complex information clearly and concisely, especially when it comes to reporting and governance. This is crucial for the role at AXA.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current challenges in IT Service Resilience or how they measure the success of their continuity solutions. This shows you’re proactive and genuinely interested in contributing to their goals.
