At a Glance
- Tasks: Support multinational accounts with end-to-end servicing and ensure smooth operations.
- Company: Join AXA XL, a leader in the insurance industry with a commitment to inclusivity.
- Benefits: Enjoy competitive pay, personalised benefits, and a focus on your wellbeing.
- Other info: Be part of a diverse team that values growth and collaboration.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Experience in insurance, strong Excel skills, and excellent communication abilities.
The predicted salary is between 40000 - 50000 € per year.
The Middle Office Operations team is responsible for ensuring that operational tasks undertaken by Shared Services/Global Operations are managed appropriately, provide support to Underwriting and ensure that the administrative processes for the end-to-end policy lifecycle are run efficiently and at a high quality to serve internal and external clients. Within this role you will primarily be responsible for supporting the Multinational Servicing Global Programme Portfolio.
What you’ll be doing
- Complete end-to-end servicing on basic renewal Multinational accounts including all prebind and post bind tasks.
- Complete basic premium allocations and tax overviews.
- Provide detailed tracking of premium and policy issuance for internal and external parties.
- Processing co-reinsurance and facultative renewal policies and ensuring accurate payments are made.
- Ensure data quality accuracy ratios at the defined level/met.
- Support project work to ensure that existing processes meet requirements, including UAT.
- Data input to support existing backlog clean up exercises.
- Review account queries and either instruct, or process as required.
- Develop an internal network for facilitating the transfer of information and data between functions and departments.
- Develop good knowledge with regards to systems and processes, keep abreast of new guidelines published.
- Assist with the monitoring KPIs through reporting.
- Ad Hoc tasks as assigned by manager.
What you’ll bring
- Experience in the Insurance Industry.
- Microsoft Office knowledge – particularly Excel.
- Good organisational and analytical skills.
- Excellent verbal and written communication skills.
- Ability to work in a team environment.
Desired Skills and Abilities
- Knowledge of Multinational Programme Servicing.
- Knowledge of Insurance Taxes and completing premium allocations.
- Knowledge of Reinsurance including treaties and facultative.
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
AXA XL is an Equal Opportunity Employer.
Senior Multinational Client Services Technician in Ipswich employer: AXA Group
AXA XL is an exceptional employer that prioritises employee wellbeing and growth, offering a comprehensive rewards programme that adapts to your needs. With a strong commitment to inclusivity and a collaborative work culture, employees are encouraged to develop their skills and advance their careers while contributing to meaningful projects in the insurance industry. Located in a dynamic environment, AXA XL fosters a supportive atmosphere where every team member can thrive and make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Multinational Client Services Technician in Ipswich
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in the insurance industry and your knowledge of multinational servicing. Be ready to share specific examples of how you've tackled challenges in the past.
✨Prepare for the Interview
Do your homework on the company and the role. Understand their values and how they align with your skills. Prepare questions that show you're genuinely interested in how you can contribute to their team.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at AXA XL.
We think you need these skills to ace Senior Multinational Client Services Technician in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Multinational Client Services Technician role. Highlight your experience in the insurance industry and any relevant skills, like your knowledge of multinational programme servicing and reinsurance.
Showcase Your Skills:In your cover letter, emphasise your organisational and analytical skills. Mention specific examples where you've successfully managed operational tasks or improved processes, as this will resonate with what we're looking for.
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at AXA Group
✨Know Your Stuff
Make sure you brush up on your knowledge of multinational programme servicing and insurance taxes. Familiarise yourself with the specific processes mentioned in the job description, like premium allocations and co-reinsurance policies. This will show that you're not just interested in the role but also understand the intricacies involved.
✨Excel at Excel
Since Microsoft Excel is a key part of this role, practice your skills beforehand. Be ready to discuss how you've used Excel in past roles, especially for tracking data or reporting KPIs. If you can, prepare to demonstrate your proficiency during the interview.
✨Communicate Clearly
Excellent verbal and written communication skills are essential. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex concepts, so think about how you would break them down for someone unfamiliar with the topic.
✨Show Team Spirit
This role requires collaboration across various departments. Be prepared to share examples of how you've successfully worked in a team environment. Highlight any experiences where you facilitated information transfer or supported project work, as this will resonate well with the interviewers.
