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For Companies At a Glance
- Tasks: Support multinational servicing and enhance operational efficiency for clients and brokers.
- Company: Join AXA XL, a leader in innovative risk solutions and inclusive culture.
- Benefits: Competitive pay, flexible working, and a focus on your wellbeing and development.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
- Why this job: Make a real impact while collaborating with diverse teams on exciting projects.
- Qualifications: Experience in technical administration and strong Microsoft Office skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Middle Office Operations team are responsible for ensuring that operational tasks undertaken by Shared Services / Global Operations are managed appropriately, provide support to Underwriting and ensure that the administrative processes for the end to end policy lifecycle are run efficiently and at a high quality to serve internal and external clients.
Within this role you will primarily be responsible for supporting the Multinational Servicing Global Programme Portfolio. The team support Underwriters and other internal Stakeholders to provide tailored Multinational Service Solutions for Clients and Brokers. They assist on the design and delivery of strategic change initiatives affecting the Middle Office Underwriting business. Example projects include the operational design strategy for Brexit, the design and execution of an offshore service centre move between countries and supporting the data and system workstreams for a new legal entity creation.
What you’ll be doing
- Review accounts & Broker queries
- Develop an internal network for facilitating the transfer of information and data between functions and departments
- Develop good knowledge with regards to systems and processes, keep abreast of new guidelines published
- Ensure data quality accuracy ratios at the defined level/met
- Support project work to ensure that existing processes meet requirements
- Assist the Team with tracking and monitoring of Multinational Incoming Accounts
- Assist with the monitoring KPIs through reporting
- Ad Hoc tasks as assigned by manager
You will report to Team Leader – Multinational Solutions.
What you’ll bring
- Previous experience of working in a technical administration role
- Microsoft Office knowledge – particularly Excel
- Good organisational and analytical skills
- Excellent verbal and written communication skills
- Ability to work in a team environment
What we offer
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future.
Multinational Client Service Technician in Ipswich employer: AXA Group
Contact Detail:
AXA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multinational Client Service Technician in Ipswich
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more folks you know, the better your chances of landing that Multinational Client Service Technician role.
✨Tip Number 2
Prepare for those interviews! Research the company and understand their operations. Be ready to discuss how your skills can support their Multinational Servicing Global Programme Portfolio. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience in technical administration and your knowledge of systems and processes. Confidence is key when you’re in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Multinational Client Service Technician position!
We think you need these skills to ace Multinational Client Service Technician in Ipswich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Multinational Client Service Technician role. Highlight your relevant experience in technical administration and any specific projects that align with the responsibilities mentioned in the job description.
Show Off Your Skills: Don’t forget to showcase your Microsoft Office skills, especially Excel! Mention any analytical or organisational skills you have that would help you excel in this role, as they’re key to supporting the team effectively.
Communicate Clearly: Since excellent verbal and written communication skills are a must, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your communication prowess.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need to make your submission stand out!
How to prepare for a job interview at AXA Group
✨Know Your Stuff
Make sure you have a solid understanding of the operational tasks and processes related to the Multinational Client Service Technician role. Brush up on your knowledge of systems and guidelines, as well as any recent changes that might affect the role.
✨Network Like a Pro
Develop an internal network before your interview. Familiarise yourself with the key stakeholders you’ll be working with, such as Underwriters and other departments. This will show your proactive approach and help you understand how to facilitate information transfer effectively.
✨Excel at Excel
Since Microsoft Excel is crucial for this role, practice your skills beforehand. Be ready to discuss how you've used Excel in previous roles, especially in tracking KPIs or managing data quality. You might even want to prepare a few examples of how you've solved problems using Excel.
✨Communicate Clearly
Excellent verbal and written communication skills are essential. Prepare to articulate your thoughts clearly during the interview. Consider practising common interview questions with a friend or in front of a mirror to boost your confidence and ensure you convey your ideas effectively.