Are you passionate about driving online growth and creating exceptional customer experiences? Do you thrive in a dynamic environment where your strategic insights can make a real impact? AXA Partners is looking for a visionary Head of E-Commerce & Marketing to lead our digital sales journey and shape the future of our e-commerce platform.
This is a unique opportunity to work within a globally trusted insurance and assistance leader, empowering you to influence business growth, foster innovation, and champion a diverse, high-performing team.
What you'll be doing:
- Lead the development and execution of a comprehensive e-commerce strategy aligned with company goals.
- Manage the overall online sales channel, including profit and loss, budget, and resource allocation to maximize revenue.
- Oversee daily platform operations, ensuring a seamless, user-friendly shopping experience for customers.
- Analyze market trends and customer behavior to identify new opportunities for growth and improvement.
- Collaborate with IT, marketing, and product teams to enhance website functionality and optimize the customer journey.
- Drive digital marketing campaigns across channels like SEO, paid advertising, email, and social media to boost traffic and conversions.
- Use data analytics to monitor performance, generate insights, and inform decision-making.
- Build, motivate, and develop a high-performing e-commerce team, fostering a culture of innovation and continuous learning.
- Establish partnerships with third-party vendors to expand capabilities and offerings.
- Stay ahead of industry trends, emerging technologies, and competitive movements to keep us at the forefront of e-commerce.
What you'll bring:
- 7+ years of experience in e-commerce management, digital marketing, or related fields.
- Proven success in driving online sales and achieving revenue targets.
- Strong analytical skills for interpreting sales data and making informed decisions.
- Demonstrated leadership in building and managing high-performing teams.
- Proficiency with e-commerce platforms, content management systems, and digital marketing tools.
- Excellent communication skills, capable of engaging diverse audiences and teams.
- Deep understanding of consumer behavior and experience in optimizing customer journeys.
- Knowledge of the UK & Ireland regulatory environment related to digital sales and marketing.
- Collaboration skills to build partnerships and work effectively across departments.
- Results-oriented mindset with a proactive approach to tackling challenges.
- Resilience and adaptability to thrive in a fast-changing environment.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What we offer
At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive Salary depending on experience
- 25 days rising to a maximum of 27 days (based on a 5 day week)
- Retail Discounts
- Company Shareplan /Scheme & Loan
- Cycle2Work Scheme
- Discounted Home Insurance
- Employee Assistance Scheme
- Dr@Hand
- Discounted Gym Membership
- Free Financial Education/Pension Seminars
We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr@partners.axa
Who we are
We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.
Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)
#LI-UK #LI-Hybrid
Head of E-Commerce & Marketing employer: AXA Group
AXA is an exceptional employer, offering a supportive and dynamic work environment in Tunbridge Wells for nurses looking to make a meaningful impact. With a strong focus on employee growth, we provide comprehensive training, flexible working arrangements, and the opportunity to work from home, ensuring a healthy work-life balance. Join our dedicated health support team and enjoy the benefits of being part of a global leader in insurance, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Head of E-Commerce & Marketing
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like AXA Group are looking for when hiring for a Head of E-Commerce & Marketing.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to AXA Group for the Head of E-Commerce & Marketing, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at AXA Group as a Head of E-Commerce & Marketing, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out AXA Group’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of E-Commerce & Marketing.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at AXA Group, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with AXA Group's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at AXA Group. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at AXA Group
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that AXA Group uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at AXA Group. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
