At a Glance
- Tasks: Review claims, support investigations, and develop skills in fraud detection.
- Company: AXA, a global leader in insurance and financial services.
- Benefits: Flexible work model, competitive salary, and opportunities for career growth.
- Other info: Join a diverse team committed to innovation and continuous improvement.
- Why this job: Kickstart your career in fraud detection with hands-on experience and impactful work.
- Qualifications: Interest in insurance, strong organisational skills, and proficiency in Microsoft Excel.
The predicted salary is between 30000 - 40000 £ per year.
About AXA
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most.
As the sixth‑largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance.
We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA Commercial protects businesses, from multinationals to micro start‑ups, giving them the confidence to thrive.
Job Overview
We’re seeking a Proactive Detection and Insights Coordinator to join our Counter Fraud team at AXA UK.
You will develop your skills in fraud prevention by reviewing flagged claims, supporting investigations, and working closely with Claims and Underwriting teams.
This role suits someone proactive, eager to learn, and interested in a stepping stone to developing a career in fraud detection and insurance.
Key Responsibilities
- Conduct reviews of cases to identify high risk cases for investigation, gaining hands‑on experience in fraud detection processes.
- Perform targeted reviews of claims using fraud insights and emerging trends, developing the ability to recognise indicators of fraud and make informed decisions.
- Provide feedback on the performance of fraud detection models and collaborate with stakeholders to help improve detection methods.
- Ensure data is accurately recorded in systems, following established processes and maintaining confidentiality.
- Work collaboratively across fraud teams to promote consistent processes, share insights, and support ongoing improvements in fraud detection.
- Work Arrangements
AXA supports a flexible work model.
You will work at least two days a week (40 %) away from home, moving to three days a week (60 %) in the future. “Away from home” includes attending the office, visiting clients, or attending industry events.
We are also happy to consider flexible working arrangements.
- Your Skills & Experience
- General insurance experience across Motor, Property, Casualty or Claims (preferred).
- Knowledge or experience of the main types of fraud affecting insurance claims (beneficial).
- Fraud trend knowledge of common types within the insurance industry.
- Good understanding of basic insurance principles, relevant case law, products, policies, and claims philosophy (preferred).
- Inquisitive and logical approach to assessing risk and solving problems.
- Proficiency in Microsoft Excel and other office applications.
- Strong organisational skills and ability to prioritise tasks effectively.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime.
In addition to pre‑employment screening checks, the successful candidate will be subject to background screening every four years with an annual declaration in interim years.
We’re proud to be an Equal Opportunities Employer and do not discriminate against employees or potential employees based on protected characteristics.
For your disability or long‑term condition adjustments during the application or interview process, please contact .
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Proactive Detection & Insights Coordinator in Haverhill employer: AXA Group
AXA is an exceptional employer, offering a supportive and dynamic work environment in Tunbridge Wells for nurses looking to make a meaningful impact. With a strong focus on employee growth, we provide comprehensive training, flexible working arrangements, and the opportunity to work from home, ensuring a healthy work-life balance. Join our dedicated health support team and enjoy the benefits of being part of a global leader in insurance, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Proactive Detection & Insights Coordinator in Haverhill
✨Dive into Insurance Networking Events
Get your foot in the door by attending local insurance networking events or job fairs. These gatherings are perfect for us to meet potential employers in a casual setting, and you might just find a great connection to help land that entry-level role!
✨Join Online Insurance Communities
Hop onto platforms like LinkedIn or specialised forums centred on insurance. Engage with discussions, ask questions, and showcase your eagerness to break into the industry. This visibility can make you stand out to hiring managers scouring these spaces for fresh talent.
✨Leverage University Resources
If you're fresh out of uni, make sure to utilise your university’s career services. They can connect us with companies looking for entry-level candidates, often before jobs are even advertised. Keep an eye on internship opportunities, as they can lead to full-time positions down the line!
✨Apply Directly Through Us!
Don't forget to check our website for any entry-level openings at AXA Group! Applying directly can give you a better chance to showcase your enthusiasm and passion for the insurance field, plus, it shows you’re keen to take the initiative.
We think you need these skills to ace Proactive Detection & Insights Coordinator in Haverhill
Some tips for your application 🫡
Show Your Customer Service Skills:In the insurance industry, customer service is key! Highlight any experience you have in dealing with clients or customers, whether it's through a part-time job or volunteer work. Remember, we love seeing your potential to communicate effectively and empathise with clients in your application!
Tailor Your CV to Insurance Basics:When crafting your CV, don't forget to include any relevant courses or certifications you've taken in insurance or finance. If you've studied topics related to risk assessment or policy management, mention those! It shows us you're serious about getting into the insurance game.
Craft a Compelling Cover Letter:For entry-level roles, your cover letter is your chance to shine! Share why you're passionate about insurance and how you’re eager to learn and grow in this field. We want to see that you're genuinely excited about building your career with AXA Group!
Highlight Your Analytical Mindset:Insurance is all about assessing risks and understanding numbers. Make sure to mention any coursework or experience you have with data analysis or critical thinking. Even if it’s from school projects or personal interests, we want to see that you can think analytically!
How to prepare for a job interview at AXA Group
✨Know Your Basics: The Insurance Fundamentals
Understand the core concepts of insurance, such as risk assessment, underwriting, and claims processes. This knowledge will help us demonstrate our familiarity with the industry and prepare us for any technical questions that might pop up during the interview.
✨Prepare for Behavioural Questions
Insurance companies love behavioural interviews! We should think about times we've shown teamwork, problem-solving, and customer service skills. Reflecting on specific experiences will help us come across as reliable candidates who can handle the challenges of the role.
✨Show Enthusiasm for Learning
As this is an entry-level position, it's crucial to express our eagerness to learn and grow within the company. Employers like AXA Group want to see that we're enthusiastic about diving into the insurance world and building our knowledge base over time.
✨Research Industry Trends
Staying updated on the latest trends in the insurance sector, like digital transformation and regulatory changes, can set us apart. Mentioning these trends during the interview shows that we’re engaged and have a forward-thinking mindset, aligning well with the company’s goals.
