AXA is looking for a Complaints Handler in the Complaints Resolution team, based in Haverhill, Bolton or Gloucester. You will investigate customer complaints over the phone, aiming for fair resolutions with empathy and clear communication.
This full-time, hybrid role is 35 hours a week with a mix of office and remote work. Essential skills include customer service experience, strong analytical ability, attention to detail, and the ability to support vulnerable customers.
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Hybrid Insurance Complaints Investigator in Haverhill employer: AXA Group
AXA XL in London is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the insurance sector. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a strong emphasis on work-life balance, making it an ideal environment for those looking to advance their careers in underwriting while enjoying the vibrant atmosphere of London.
