At a Glance
- Tasks: Handle customer complaints with empathy and ensure fair resolutions.
- Company: Join AXA Group, a leader in the insurance industry.
- Benefits: Enjoy a hybrid work model, competitive salary, and supportive team culture.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Make a real difference by resolving customer issues and building relationships.
- Qualifications: Proven experience in complaints handling and strong attention to detail.
The predicted salary is between 27000 - 33000 £ per year.
AXA Group is seeking a Complaints Handler for the Complaints Resolution team in Haverhill, Bolton or Gloucester.
This full-time role involves handling customer complaints by phone with empathy and ensuring fair resolutions, while building strong team relationships.
You will need proven complaints handling experience, attention to detail, and a passion for fair outcomes.
Eligibility to work in the UK is required; IDD background checks apply periodically.
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Insurance Complaints Investigator (Hybrid) in Gloucester employer: AXA Group
AXA is an exceptional employer, offering a supportive and dynamic work environment in Tunbridge Wells for nurses looking to make a meaningful impact. With a strong focus on employee growth, we provide comprehensive training, flexible working arrangements, and the opportunity to work from home, ensuring a healthy work-life balance. Join our dedicated health support team and enjoy the benefits of being part of a global leader in insurance, where your contributions truly matter.
