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- Tasks: Lead cultural transformation initiatives and enhance employee experience at AXA UK.
- Company: Join AXA, a global leader in insurance and financial services.
- Benefits: Flexible work arrangements, competitive salary, and a supportive environment.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact on workplace culture and drive meaningful change.
- Qualifications: Experience in cultural transformation and knowledge of behavioural science principles.
The predicted salary is between 60000 - 75000 £ per year.
About AXA
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.
Job overview
We have an opportunity for a Culture Lead to guide the strategic design and implementation of cultural interventions across AXA UK, with a specific focus on driving and activating AXA’s cultural shifts. As the Culture Lead you’ll apply behavioural science and occupational psychology principles to eradicate organisational complexity, execute ‘Skills Boosts’ that embed new leadership behaviours, ensure a simplified and enhanced employee experience, and bring about measurable cultural change.
Key responsibilities
- Develop and lead the execution of the identified cultural shifts across the business, ensuring alignment with organisational goals and long-term transformation strategy.
- Use frameworks to assess organisational readiness and change impacts, identify cultural risks and opportunities, provide actionable insights, adjust approaches, and minimise disruption.
- Identify and address drivers of organisational complexity; design interventions to streamline ways of working and remove behavioural barriers to efficiency.
- Develop and implement ‘Skills Boosts’ to provide targeted, practical development that embed new leadership behaviours into daily operations.
- Coordinate and support culture change interventions by working with owners to refine plans, track progress, and ensure alignment with employee needs.
- Develop and execute communication plans to support culture change and behavioural initiatives, aligning with broader communication strategies and resources.
- Define and track KPIs related to culture change, using both quantitative and qualitative data to evaluate the impact of interventions and overall cultural health.
- Design initiatives to promote transparency, voice, empowerment, and psychological safety.
Work arrangements
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.
Your skills & experience
- Proven experience in managing large-scale cultural transformation within complex, regulated environments, with multiple stakeholders.
- Ideally a qualified occupational psychologist or behavioural scientist, or extensive experience applying organisational psychology or behavioural science principles to organisational challenges.
- Knowledge of change management methodologies and the ability to assess change impacts and develop appropriate interventions.
- Skilled in managing relationships with diverse stakeholder groups, fostering engagement, and managing change communities.
- Ability to interpret complex cultural data and psychological insights, translating them into clear, actionable business recommendations.
- Strong organisational skills to coordinate multiple interventions simultaneously, ensure timely delivery, track progress and dependencies, and adapt plans as needed.
- Effective at facilitating discussions, workshops, and stakeholder meetings, with strong listening skills and emotional intelligence to understand manager and employee concerns.
- Comfortable working in ambiguous, fast-changing environments and managing resistance constructively.
How to apply
To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to Robert.hopemurray@axa-uk.co.uk. We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
Culture Lead - 12-Month FTC employer: AXA Group
Contact Detail:
AXA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Culture Lead - 12-Month FTC
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at AXA. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding AXA's culture and values. Show us how your experience aligns with their mission to support customers and drive cultural change.
✨Tip Number 3
Practice your storytelling skills. We want to hear about your past experiences in managing cultural transformations and how you've tackled challenges in complex environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at AXA.
We think you need these skills to ace Culture Lead - 12-Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Culture Lead role. Highlight your experience in cultural transformation and any relevant skills that align with AXA's goals. We want to see how you can bring value to the team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about driving cultural change and how your background makes you the perfect fit for AXA. Keep it engaging and personal!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that show how you've successfully managed cultural shifts or complex projects. We love seeing real-world applications of your expertise.
Apply Through Our Website: Remember, the best way to apply is through our website. It’s straightforward and ensures your application gets to the right people. Plus, we’re always excited to see new talent joining us at AXA!
How to prepare for a job interview at AXA Group
✨Know Your Cultural Stuff
Before the interview, dive deep into AXA's culture and values. Understand their approach to cultural transformation and how they apply behavioural science. This will help you align your answers with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Experience
Be ready to discuss specific examples from your past where you've successfully managed cultural change. Highlight your experience in complex environments and how you've navigated multiple stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Behavioural Questions
Expect questions that assess your emotional intelligence and ability to manage resistance. Think of scenarios where you've facilitated discussions or workshops, and be prepared to explain how you handled challenges. This is your chance to demonstrate your listening skills and empathy.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their current cultural initiatives or how they measure the success of their interventions. This shows that you're not just interested in the role but also in contributing to their ongoing cultural journey.