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For Companies At a Glance
- Tasks: Lead strategic communication for transformation initiatives and engage with senior leaders.
- Company: AXA, a global leader in insurance and financial services.
- Benefits: Flexible working arrangements, supportive culture, and opportunity to make an impact.
- Why this job: Shape change narratives and enhance communication across a leading organisation.
- Qualifications: Experience in change communications and ability to simplify complex messages.
- Other info: 6-month fixed-term contract with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About AXA
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.
Job overview
You’ll lead the strategic communication and engagement approach for a portfolio of transformation and change initiatives. Working in partnership with senior leaders, programme teams and people change specialists, you’ll translate complex change into clear, cohesive and audience-led communication that builds understanding and confidence across the business. Operating as a trusted advisor, you’ll shape the narrative, sequencing and audience approach, and provide frameworks, planning and quality assurance to ensure activity is aligned and effective. As part of new change communications capabilities within Internal Communications, you’ll work closely with the Head of Change Communications to embed a consistent approach, build organisational capability and ensure change communications are joined up across the organisation. You’re someone who is comfortable starting from scratch, including relationships, process and tools. This is a 6-month fixed-term contract.
Key responsibilities
- Be a senior communications adviser within change and transformation initiatives.
- Partner with senior leaders, transformation directors and people change specialists to shape the positioning and narrative of changes.
- Provide strategic counsel on colleague impact, sentiment and engagement risks.
- Develop compelling change narratives aligned to overall AXA UK & Ireland change narrative.
- Translate complex programme detail into clear, accessible and consistent messaging that all colleagues can understand and relate to. Ensure alignment with wider AXA UK&I priorities.
- Design and deliver comprehensive communication and engagement plans to facilitate change and transformation deliverables.
- Anticipate resistance and ambiguity, recommending proactive engagement interventions to hot spots / risk areas.
- Assist senior leaders with messaging frameworks, briefing materials and communication toolkits to bring alive change in their areas.
- Work closely with the broader Internal Communications team to ensure change messages are effectively integrated across all colleague channels and touchpoints at a UK&I and business unit and functional level.
Work arrangements
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. You’ll work in our London office on a regular basis. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Your skills & experience
- Significant experience in change and transformation internal communications and engagement is essential.
- Demonstrable experience advising senior stakeholders on communications and engagement for complex organisational change is required.
- Proven ability to shape change narratives and simplify complexity for a variety of audiences.
- Experience developing communication strategies for large-scale change programmes.
- Advanced stakeholder mapping and audience engagement capability.
- High emotional intelligence and excellent influencing skills.
- Outstanding commercial and organisational awareness.
- Ability to operate with autonomy and manage ambiguity.
- Experience working within matrixed and multi-stakeholder environments.
Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
How to apply
To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to jennifer.manuel@axa-uk.co.uk.
We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
Senior Change Communication Manager - 6-month FTC in City of London employer: AXA Group
Contact Detail:
AXA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Change Communication Manager - 6-month FTC in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at AXA or have experience in change communications. A friendly chat can open doors and give you insights that might just set you apart.
✨Tip Number 2
Prepare for the interview by understanding AXA's values and recent changes in their business. Tailor your responses to show how your experience aligns with their goals. We want to see that you’re not just a fit for the role, but also for the company culture!
✨Tip Number 3
Practice your storytelling skills! You’ll need to convey complex ideas simply and effectively. Think of examples from your past where you’ve successfully communicated change and how it made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Change Communication Manager - 6-month FTC in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Change Communication Manager. Highlight your experience in change communications and how you've successfully engaged with senior stakeholders in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've shaped change narratives and simplified complex information for diverse audiences.
Showcase Your Strategic Thinking: In your application, demonstrate your ability to develop comprehensive communication plans. We want to see how you can anticipate challenges and proactively engage with stakeholders to ensure smooth transitions.
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, we love seeing applications come in directly!
How to prepare for a job interview at AXA Group
✨Know Your Change Narratives
Before the interview, dive deep into AXA's change narratives and transformation initiatives. Be ready to discuss how you would shape these narratives and simplify complex information for various audiences. This shows that you understand the role and can hit the ground running.
✨Engage with Stakeholders
Prepare examples of how you've successfully partnered with senior leaders and stakeholders in previous roles. Highlight your experience in advising on communications for complex changes. This will demonstrate your ability to build relationships and influence key players within the organisation.
✨Anticipate Challenges
Think about potential resistance points in change communications and be ready to discuss proactive strategies you've used in the past. Showing that you can foresee challenges and have solutions will position you as a strategic thinker who can navigate ambiguity.
✨Showcase Your Emotional Intelligence
During the interview, be sure to convey your emotional intelligence and how it has helped you in previous roles. Share specific instances where your understanding of colleague sentiment influenced your communication strategies. This is crucial for a role that requires high engagement and trust.