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- Tasks: Lead cultural transformation initiatives and implement behavioural science strategies at AXA UK.
- Company: Join AXA, a global leader in insurance and financial services.
- Benefits: Flexible work arrangements, competitive salary, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact on workplace culture and employee experience.
- Qualifications: Experience in cultural transformation and knowledge of organisational psychology required.
The predicted salary is between 60000 - 75000 £ per year.
About AXA
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth‑largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA UK Support Functions look after our three customer‑facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.
Job Overview
We have an opportunity for a Culture Lead to guide the strategic design and implementation of cultural interventions across AXA UK, with a specific focus on driving and activating AXA’s cultural shifts. As the Culture Lead you’ll apply behavioural science and occupational psychology principles to eradicate organisational complexity, execute ‘Skills Boosts’ that embed new leadership behaviours, ensure a simplified and enhanced employee experience, and bring about measurable cultural change.
Key Responsibilities
- Cultural Transformation: Develop and lead the execution of the identified cultural shifts across the business, ensuring alignment with organisational goals and long‑term transformation strategy.
- Behavioural Science / Organisational Psychology: Use frameworks to assess organisational readiness and change impacts, identify cultural risks and opportunities, provide actionable insights, adjust approaches, and minimise disruption.
- Simplification: Identify and address drivers of organisational complexity; design interventions to streamline ways of working and remove behavioural barriers to efficiency.
- Leadership Behaviours: Develop and implement ‘Skills Boosts’ to provide targeted, practical development that embed new leadership behaviours into daily operations.
- Support for Culture Change: Coordinate and support culture change interventions by working with owners to refine plans, track progress, and ensure alignment with employee needs.
- Communication Strategies: Develop and execute communication plans to support culture change and behavioural initiatives, aligning with broader communication strategies and resources.
- Effectiveness Measurement: Define and track KPIs related to culture change, using both quantitative and qualitative data to evaluate the impact of interventions and overall cultural health.
- Employee Experience: Design initiatives to promote transparency, voice, empowerment, and psychological safety.
Work Arrangements
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.
Your Skills & Experience
- Proven experience in managing large‑scale cultural transformation within complex, regulated environments, with multiple stakeholders.
- Ideally a qualified occupational psychologist or behavioural scientist, or extensive experience applying organisational psychology or behavioural science principles to organisational challenges.
- Knowledge of change management methodologies and the ability to assess change impacts and develop appropriate interventions.
- Skilled in managing relationships with diverse stakeholder groups, fostering engagement, and managing change communities.
- Ability to interpret complex cultural data and psychological insights, translating them into clear, actionable business recommendations.
- Strong organisational skills to coordinate multiple interventions simultaneously, ensure timely delivery, track progress and dependencies, and adapt plans as needed.
- Effective at facilitating discussions, workshops, and stakeholder meetings, with strong listening skills and emotional intelligence to understand manager and employee concerns.
- Comfortable working in ambiguous, fast‑changing environments and managing resistance constructively.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics.
Culture Lead - 12-Month FTC in Bristol employer: AXA Group
Contact Detail:
AXA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Culture Lead - 12-Month FTC in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at AXA. A friendly chat can open doors that applications alone can't. Use LinkedIn to connect and engage with potential colleagues.
✨Tip Number 2
Prepare for interviews by researching AXA's culture and values. Tailor your responses to show how your experience aligns with their goals. We want to see you shine, so practice common interview questions and have your own ready!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific achievements that demonstrate your ability to drive cultural change. We love seeing how you've made an impact in previous roles!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Culture Lead - 12-Month FTC in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Culture Lead role. Highlight your experience in cultural transformation and how it aligns with AXA's goals. We want to see how you can bring your unique skills to the table!
Showcase Your Skills: Don’t just list your qualifications; demonstrate how you've applied behavioural science or organisational psychology in real-world scenarios. We love seeing practical examples that show your impact on culture change!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AXA Group
✨Know Your Cultural Stuff
Before the interview, dive deep into AXA's culture and values. Understand their approach to cultural transformation and how they apply behavioural science. This will help you align your experiences with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Change Management Skills
Be ready to discuss specific examples of how you've managed large-scale cultural transformations in the past. Highlight your experience with change management methodologies and how you've successfully navigated complex environments. This will demonstrate your capability to handle the challenges of the role.
✨Engage with Stakeholders
Prepare to talk about your experience in managing relationships with diverse stakeholder groups. Share stories that illustrate your ability to foster engagement and manage change communities. This is crucial for the Culture Lead position, so make sure to emphasise your interpersonal skills.
✨Quantify Your Impact
When discussing your previous roles, focus on the measurable outcomes of your interventions. Use KPIs and data to back up your claims about cultural health and employee experience improvements. This will show that you can not only implement change but also evaluate its effectiveness.