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- Tasks: Lead IT Service Management processes and drive data improvements using ITIL frameworks.
- Company: A top global insurance firm in the UK with a focus on innovation.
- Benefits: Dynamic work environment, professional growth opportunities, and competitive salary.
- Why this job: Make a real impact in IT service management while enhancing your career.
- Qualifications: 3+ years of experience in ServiceNow and strong analytical skills.
- Other info: Collaborative culture with opportunities to engage with diverse stakeholders.
The predicted salary is between 43200 - 72000 £ per year.
A leading global insurance firm in the UK is seeking a Global Process Owner for the IT Service Management Data & Configuration Management team. Key responsibilities include managing data processes, facilitating process design, and driving improvements with ITIL frameworks.
The ideal candidate will have 3+ years of experience in ServiceNow, strong analytical skills, and the ability to communicate effectively with stakeholders. This role offers a dynamic work environment and opportunities for professional growth.
Global ITSM Process Leader: Data, KPIs & Improvement in Bristol employer: AXA Group Operations
Contact Detail:
AXA Group Operations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global ITSM Process Leader: Data, KPIs & Improvement in Bristol
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that interview.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to ITSM and data management. We suggest doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive improvements in past roles. We want to see how you can apply your experience to the role of Global Process Owner.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Global ITSM Process Leader: Data, KPIs & Improvement in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ITIL frameworks and ServiceNow. We want to see how your skills align with the role, so don’t be shy about showcasing your analytical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Global ITSM Process Leader role. Share specific examples of how you've driven improvements in past roles.
Showcase Your Communication Skills: Since this role involves liaising with stakeholders, we’d love to see how you communicate effectively. Highlight any experiences where you’ve successfully collaborated or led discussions in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at AXA Group Operations
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL frameworks before the interview. Be ready to discuss how you've applied these principles in your previous roles, especially in relation to data processes and improvements.
✨Showcase Your Analytical Skills
Prepare examples that highlight your strong analytical skills. Think of specific instances where you've used data to drive decisions or improvements in IT Service Management. Numbers and outcomes speak volumes!
✨Communicate Like a Pro
Since effective communication with stakeholders is key, practice articulating your thoughts clearly. You might want to role-play common interview questions with a friend to ensure you can convey your ideas confidently and concisely.
✨Research the Company Culture
Get to know the company’s values and culture. This will help you tailor your responses to show how you fit into their dynamic work environment. Plus, it shows you're genuinely interested in the role and the company!
