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- Tasks: Coordinate logistics for Executive Drivers and manage vehicle movements efficiently.
- Company: Join AX, a leading accident assistance provider with a caring culture.
- Benefits: £28,000 salary, 22 days holiday, life assurance, and retail discounts.
- Other info: Enjoy ongoing professional development and a positive, inclusive workplace.
- Why this job: Make a real impact in a supportive team focused on customer satisfaction.
- Qualifications: Strong people management skills and excellent logistical planning abilities.
The predicted salary is between 24000 - 32000 £ per year.
Join AX where our people and purpose drive us forward. At AX, we’re passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency. Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We’re a team that values care, quality, and customer satisfaction. You’ll be part of a supportive environment where your work is appreciated, and your development is encouraged.
About the role
We’re looking for a proactive and organised Transport Assistant to coordinate the logistics of our Executive Drivers and vehicle movements across a designated geographical area. You’ll play a key role in ensuring efficient resource use, meeting departmental targets, and exceeding client expectations.
What you’ll be doing
- Manage and support a team of Executive Drivers, ensuring optimal use of time and resources.
- Schedule vehicle deliveries, collections, and movements to meet client needs and service standards.
- Confirm delivery arrangements with clients in a timely, proactive manner.
- Allocate jobs effectively, ensuring drivers have full instructions and all necessary paperwork.
- Monitor driver and vehicle locations to ensure timely arrivals and cost-effective routing.
- Identify and resolve logistical issues in real time.
- Support and coach other new starters, providing on-the-job training and helping them settle in.
What you’ll bring
- Experience in a busy transport or logistics environment (preferred but not essential).
- Strong people management skills with experience handling performance issues, including absence, disciplinaries, and capability concerns.
- Excellent logistical planning and resource management abilities.
- Confident communicator with the ability to build strong relationships at all levels.
- High-level administrative and customer service skills.
- Good geographical knowledge of towns, roads, and rail networks.
- Logical thinker with clear, calm communication under pressure.
- Intermediate computer skills, particularly in Microsoft Office.
- A commitment to our core values.
What we offer
- £28,000 per annum.
- 22 days holiday (plus bank holidays), rising to 27 with service.
- Life Assurance (4x salary).
- Employee Assistance Programme and wellbeing tools.
- Retail discounts and savings.
- Ongoing professional development and career growth opportunities.
- One charity/volunteering day off per year.
Wellbeing, diversity and inclusion
For the second year in a row, we are proud to share that we’ve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on fostering a culture where everyone can thrive and feel genuinely appreciated. We have also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace.
37.5 Hours, Monday to Friday between 8am and 8pm with occasional weekends.
Transport Assistant in Warrington employer: AX UK
Contact Detail:
AX UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Assistant in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at AX. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research AX’s values and think about how your experience aligns with their mission. Show them you’re not just another candidate, but someone who truly gets what they stand for.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you feel more confident and articulate when discussing your skills and how you can contribute to the team at AX.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the AX family!
We think you need these skills to ace Transport Assistant in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Transport Assistant role. Highlight any relevant experience in logistics or transport, and don’t forget to showcase your people management skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how you embody our values at AX. Be sure to mention specific examples of how you've handled logistical challenges or supported a team.
Showcase Your Communication Skills: As a Transport Assistant, clear communication is key. In your application, demonstrate your ability to communicate effectively by using concise language and a friendly tone. This will show us you can build strong relationships with clients and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at AX UK
✨Know the Company Values
Before your interview, take some time to really understand AX's core values: Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your Logistical Skills
As a Transport Assistant, you'll need strong logistical planning abilities. Prepare to discuss any relevant experience you have in managing resources or coordinating schedules. Use real-life scenarios to illustrate how you've successfully handled logistical challenges in the past.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and respond thoughtfully to questions, showing that you can build strong relationships at all levels.
✨Demonstrate Your People Management Skills
Since you'll be managing a team of Executive Drivers, it's important to highlight your people management skills. Be prepared to discuss how you've handled performance issues or coached others in previous roles. Share examples that showcase your ability to support and empower your team.