At a Glance
- Tasks: Coordinate logistics for Executive Drivers and vehicle movements, ensuring efficiency and client satisfaction.
- Company: AX is a leading accident assistance provider, dedicated to exceptional care and customer support.
- Benefits: Enjoy a salary of £28,000, 22 days holiday, private healthcare, and ongoing professional development.
- Other info: We celebrate diversity and have won awards for our positive workplace culture.
- Why this job: Join a supportive team that values wellbeing, inclusivity, and personal growth in a rewarding environment.
- Qualifications: Experience in transport/logistics preferred; strong people management and communication skills are essential.
The predicted salary is between 24000 - 32000 £ per year.
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Join AX where our people and purpose drive us forward.
At AX, were passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency.
Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. Were a team that values care, quality, and customer satisfaction. Youll be part of a supportive environment where your work is appreciated, and your development is encouraged.
About the role
Were looking for a proactive and organised Transport Assistant to coordinate the logistics of our Executive Drivers and vehicle movements across a designated geographical area. Youll play a key role in ensuring efficient resource use, meeting departmental targets, and exceeding client expectations.
What youll be doing
As part of our dedicated team, your responsibilities will include:
- manage and support a team of Executive Drivers, ensuring optimal use of time and resources
- schedule vehicle deliveries, collections, and movements to meet client needs and service standards
- confirm delivery arrangements with clients in a timely, proactive manner
- allocate jobs effectively, ensuring drivers have full instructions and all necessary paperwork
- monitor driver and vehicle locations to ensure timely arrivals and cost-effective routing
- identify and resolve logistical issues in real time
- support and coach other new starters, providing on-the-job training and helping them settle in.
What youll bring
Were looking for someone who takes pride in their work and ideally with:
- experience in a busy transport or logistics environment (preferred but not essential)
- strong people management skills with experience handling performance issues, including absence, disciplinaries, and capability concerns
- excellent logistical planning and resource management abilities
- confident communicator with the ability to build strong relationships at all levels
- high-level administrative and customer service skills
- good geographical knowledge of towns, roads, and rail networks
- logical thinker with clear, calm communication under pressure
- intermediate computer skills, particularly in Microsoft Office
- a commitment to our core values.
What we offer
- £28,800 per annum
- 22 days holiday (plus bank holidays), rising to 27 with service
- Workplace pension scheme
- Bupa Private Healthcare (optional)
- Life Assurance (4x salary)
- Employee Assistance Programme and wellbeing tools
- Retail discounts and savings
- Ongoing professional development and career growth opportunities
- One charity/volunteering day off per year.
Wellbeing, diversity and inclusion
For the third year in a row, we are proud to share that weve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on fostering a culture where everyone can thrive and feel genuinely appreciated. xiskglj
We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace.
REF-228 839
Transport Assistant in Reading employer: AX UK
At AX, we pride ourselves on being an exceptional employer that prioritises the wellbeing and development of our team. As a Transport Assistant, you'll thrive in a supportive environment that values inclusivity and empowers you to grow professionally while making a meaningful impact in the lives of our customers. With competitive benefits, ongoing training opportunities, and a culture that celebrates care and quality, AX is the perfect place for those looking to build a rewarding career in transport logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Assistant in Reading
✨Tip Number 1
Familiarise yourself with the geographical area you'll be working in. Knowing the local roads, towns, and transport networks will not only help you in the role but also impress during your interview.
✨Tip Number 2
Showcase your people management skills by preparing examples of how you've effectively handled team dynamics or resolved conflicts in previous roles. This will demonstrate your capability to support and coach others.
✨Tip Number 3
Research AX's core values and think about how your personal values align with them. Be ready to discuss specific instances where you've embodied these values in your work.
✨Tip Number 4
Prepare to discuss your logistical planning abilities. Think of scenarios where you've successfully managed resources or solved logistical challenges, as this will highlight your suitability for the Transport Assistant role.
We think you need these skills to ace Transport Assistant in Reading
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and skills required for the Transport Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience:If you have experience in transport or logistics, make sure to emphasise it in your CV and cover letter. Discuss specific examples where you've successfully managed resources or resolved logistical issues.
Showcase People Management Skills:Since the role involves managing a team of Executive Drivers, include any relevant experience you have in people management. Mention how you've handled performance issues or supported new starters in previous roles.
Express Your Alignment with Company Values:AX values innovation, respect, accountability, and customer satisfaction. In your application, demonstrate how your personal values align with theirs and provide examples of how you've embodied these values in your work.
How to prepare for a job interview at AX UK
✨Understand the Company Values
Before your interview, take some time to familiarise yourself with AX's core values: Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a Transport Assistant.
✨Showcase Your Logistical Skills
Since the role involves coordinating logistics, be ready to share specific examples from your past experiences where you've successfully managed resources or solved logistical challenges. Highlight your planning abilities and how you ensure efficiency in operations.
✨Demonstrate People Management Experience
The position requires strong people management skills. Prepare to discuss any relevant experience you have in managing teams, handling performance issues, or coaching new starters. Use examples that showcase your ability to build relationships and support team members.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think of situations where you've had to make quick decisions or resolve conflicts, especially in a transport or logistics context. This will demonstrate your logical thinking and calm communication style.
