At a Glance
- Tasks: Coordinate logistics for Executive Drivers and manage vehicle movements efficiently.
- Company: Join AX, a leading accident assistance provider with a supportive culture.
- Benefits: Competitive salary, generous holiday, private healthcare, and career growth opportunities.
- Other info: Be part of an award-winning workplace focused on wellbeing and inclusivity.
- Why this job: Make a real impact in a role that values care, quality, and customer satisfaction.
- Qualifications: Strong people management skills and excellent logistical planning abilities.
The predicted salary is between 28800 - 28800 £ per year.
Join AX where our people and purpose drive us forward. At AX, we're passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency. Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We're a team that values care, quality, and customer satisfaction. You'll be part of a supportive environment where your work is appreciated, and your development is encouraged.
About the role: We're looking for a proactive and organised Transport Assistant to coordinate the logistics of our Executive Drivers and vehicle movements across a designated geographical area. You'll play a key role in ensuring efficient resource use, meeting departmental targets, and exceeding client expectations.
What you'll be doing: As part of our dedicated team, your responsibilities will include:
- Manage and support a team of Executive Drivers, ensuring optimal use of time and resources.
- Schedule vehicle deliveries, collections, and movements to meet client needs and service standards.
- Confirm delivery arrangements with clients in a timely, proactive manner.
- Allocate jobs effectively, ensuring drivers have full instructions and all necessary paperwork.
- Monitor driver and vehicle locations to ensure timely arrivals and cost-effective routing.
- Identify and resolve logistical issues in real time.
- Support and coach other new starters, providing on-the-job training and helping them settle in.
What you'll bring: We're looking for someone who takes pride in their work and ideally with:
- Experience in a busy transport or logistics environment (preferred but not essential).
- Strong people management skills with experience handling performance issues, including absence, disciplinaries, and capability concerns.
- Excellent logistical planning and resource management abilities.
- Confident communicator with the ability to build strong relationships at all levels.
- High-level administrative and customer service skills.
- Good geographical knowledge of towns, roads, and rail networks.
- Logical thinker with clear, calm communication under pressure.
- Intermediate computer skills, particularly in Microsoft Office.
- A commitment to our core values.
What we offer: £28,800 per annum, 22 days holiday (plus bank holidays), rising to 27 with service, workplace pension scheme, Bupa Private Healthcare (optional), life assurance (4x salary), employee assistance programme and wellbeing tools, retail discounts and savings, ongoing professional development and career growth opportunities, one charity/volunteering day off per year.
Wellbeing, diversity and inclusion: For the third year in a row, we are proud to share that we've won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on fostering a culture where everyone can thrive and feel genuinely appreciated. We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace.
Transport Assistant employer: AX UK
At AX, we pride ourselves on being an exceptional employer, dedicated to the wellbeing and development of our team members. Our inclusive work culture fosters a supportive environment where your contributions are valued, and you have ample opportunities for professional growth. With competitive benefits such as private healthcare, generous holiday allowances, and a commitment to employee wellbeing, joining us as a Transport Assistant means becoming part of a team that truly cares about your success and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at AX. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research AX's values and think about how your experience aligns with their mission. Show them you're not just another candidate, but someone who truly gets what they stand for.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on common questions for transport roles and be ready to showcase your logistical skills and people management experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the AX team.
We think you need these skills to ace Transport Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about helping others and making a difference in the transport sector.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We want to see how your background aligns with our values and the responsibilities of the Transport Assistant role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at AX UK
✨Know the Company Values
Before your interview, take some time to familiarise yourself with AX's core values: Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight. Think about how your own experiences align with these values and be ready to share examples that demonstrate your commitment to them.
✨Showcase Your Logistical Skills
As a Transport Assistant, you'll need strong logistical planning abilities. Prepare to discuss any relevant experience you have in managing transport or logistics, even if it's from a different context. Be specific about how you’ve handled scheduling, resource allocation, or problem-solving in real-time.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions, focusing on how you build relationships and manage teams. Remember, calm communication under pressure is a valuable trait!
✨Demonstrate Your People Management Skills
Since the role involves managing Executive Drivers, think of examples where you've successfully led a team or resolved performance issues. Highlight your approach to coaching new starters and how you ensure everyone feels supported and empowered, reflecting AX's commitment to wellbeing and inclusivity.
