At a Glance
- Tasks: Coordinate logistics for Executive Drivers and manage vehicle movements efficiently.
- Company: Join AX, a leading accident assistance provider with a supportive culture.
- Benefits: Competitive salary, generous holiday, healthcare options, and career growth opportunities.
- Other info: Be part of an award-winning workplace that values wellbeing and inclusivity.
- Why this job: Make a real impact by ensuring drivers are on the road and clients are satisfied.
- Qualifications: Strong people management skills and excellent logistical planning abilities.
The predicted salary is between 28800 - 28800 £ per year.
Join AX where our people and purpose drive us forward. At AX, we’re passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency.
Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We’re a team that values care, quality, and customer satisfaction. You’ll be part of a supportive environment where your work is appreciated, and your development is encouraged.
About the role
We’re looking for a proactive and organised Transport Assistant to coordinate the logistics of our Executive Drivers and vehicle movements across a designated geographical area. You’ll play a key role in ensuring efficient resource use, meeting departmental targets, and exceeding client expectations.
What you’ll be doing
- Manage and support a team of Executive Drivers, ensuring optimal use of time and resources.
- Schedule vehicle deliveries, collections, and movements to meet client needs and service standards.
- Confirm delivery arrangements with clients in a timely, proactive manner.
- Allocate jobs effectively, ensuring drivers have full instructions and all necessary paperwork.
- Monitor driver and vehicle locations to ensure timely arrivals and cost-effective routing.
- Identify and resolve logistical issues in real time.
- Support and coach other new starters, providing on-the-job training and helping them settle in.
What you’ll bring
- Experience in a busy transport or logistics environment (preferred but not essential).
- Strong people management skills with experience handling performance issues, including absence, disciplinaries, and capability concerns.
- Excellent logistical planning and resource management abilities.
- Confident communicator with the ability to build strong relationships at all levels.
- High-level administrative and customer service skills.
- Good geographical knowledge of towns, roads, and rail networks.
- Logical thinker with clear, calm communication under pressure.
- Intermediate computer skills, particularly in Microsoft Office.
- A commitment to our core values.
What we offer
- ~£28,800 per annum
- ~22 days holiday (plus bank holidays), rising to 27 with service
- Workplace pension scheme
- Bupa Private Healthcare (optional)
- Life Assurance (4x salary)
- Employee Assistance Programme and wellbeing tools
- Retail discounts and savings
- Ongoing professional development and career growth opportunities
- One charity/volunteering day off per year.
Wellbeing, diversity and inclusion
For the third year in a row, we are proud to share that we’ve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on fostering a culture where everyone can thrive and feel genuinely appreciated. We’ve also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace.
PERMANENT Transport Assistant in Reading employer: AX UK
At AX, we pride ourselves on being an exceptional employer, dedicated to the wellbeing and development of our team members. Our inclusive work culture fosters a supportive environment where your contributions are valued, and you have ample opportunities for professional growth. With competitive benefits such as private healthcare, generous holiday allowances, and a commitment to employee wellbeing, joining us as a Transport Assistant means becoming part of a team that truly cares about your success and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land PERMANENT Transport Assistant in Reading
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like AX UK.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by AX UK. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace PERMANENT Transport Assistant in Reading
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at AX UK, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at AX UK and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into AX UK. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at AX UK
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at AX UK.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to AX UK.