At a Glance
- Tasks: Coordinate logistics for Executive Drivers and manage vehicle movements efficiently.
- Company: Join AX, a leading accident assistance provider with a supportive culture.
- Benefits: £28,800 salary, 22-27 days holiday, private healthcare, and career growth opportunities.
- Other info: Award-winning workplace focused on wellbeing, diversity, and inclusion.
- Why this job: Make a real impact in a role that values care, quality, and customer satisfaction.
- Qualifications: Strong people management skills and excellent logistical planning abilities.
The predicted salary is between 28800 - 28800 £ per year.
Join AX where our people and purpose drive us forward. At AX, we're passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency. Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We're a team that values care, quality, and customer satisfaction. You'll be part of a supportive environment where your work is appreciated, and your development is encouraged.
About the role: We're looking for a proactive and organised Transport Assistant to coordinate the logistics of our Executive Drivers and vehicle movements across a designated geographical area. You'll play a key role in ensuring efficient resource use, meeting departmental targets, and exceeding client expectations.
What you'll be doing: As part of our dedicated team, your responsibilities will include:
- Manage and support a team of Executive Drivers, ensuring optimal use of time and resources.
- Schedule vehicle deliveries, collections, and movements to meet client needs and service standards.
- Confirm delivery arrangements with clients in a timely, proactive manner.
- Allocate jobs effectively, ensuring drivers have full instructions and all necessary paperwork.
- Monitor driver and vehicle locations to ensure timely arrivals and cost-effective routing.
- Identify and resolve logistical issues in real time.
- Support and coach other new starters, providing on-the-job training and helping them settle in.
What you'll bring: We're looking for someone who takes pride in their work and ideally with:
- Experience in a busy transport or logistics environment (preferred but not essential).
- Strong people management skills with experience handling performance issues, including absence, disciplinaries, and capability concerns.
- Excellent logistical planning and resource management abilities.
- Confident communicator with the ability to build strong relationships at all levels.
- High-level administrative and customer service skills.
- Good geographical knowledge of towns, roads, and rail networks.
- Logical thinker with clear, calm communication under pressure.
- Intermediate computer skills, particularly in Microsoft Office.
- A commitment to our core values.
What we offer: £28,800 per annum, 22 days holiday (plus bank holidays), rising to 27 with service, workplace pension scheme, Bupa Private Healthcare (optional), life assurance (4x salary), employee assistance programme and wellbeing tools, retail discounts and savings, ongoing professional development and career growth opportunities, one charity/volunteering day off per year.
Wellbeing, diversity and inclusion: For the third year in a row, we are proud to share that we've won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on fostering a culture where everyone can thrive and feel genuinely appreciated. We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace.
Transport Assistant in Binfield employer: AX UK
At AX, we pride ourselves on being an exceptional employer that prioritises the wellbeing and development of our team members. As a Transport Assistant, you'll thrive in a supportive environment that values inclusivity and personal growth, with opportunities for ongoing professional development and a range of benefits including private healthcare and generous holiday allowances. Join us in a role where your contributions are recognised, and you can make a meaningful impact in delivering outstanding service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Assistant in Binfield
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at AX. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching AX's values and culture. Show us how your skills align with our commitment to care, quality, and customer satisfaction. We love it when candidates demonstrate they understand what we stand for!
✨Tip Number 3
Practice your communication skills! As a Transport Assistant, you'll need to build strong relationships. Role-play common interview questions with a friend to boost your confidence and ensure you come across as calm and clear under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at AX.
We think you need these skills to ace Transport Assistant in Binfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Transport Assistant role. We want to see how you can bring our values to life in your application!
Showcase Your People Skills:Since this role involves managing a team of Executive Drivers, it's crucial to demonstrate your people management abilities. Share examples of how you've successfully handled performance issues or built strong relationships in previous roles.
Highlight Your Logistical Know-How:We’re looking for someone who can think on their feet! Make sure to include any relevant experience in logistics or transport, and don’t forget to mention your geographical knowledge. This will show us you’re ready to tackle the challenges head-on.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AX UK
✨Know the Company Values
Before your interview, take some time to understand AX's core values: Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight. Think about how your own experiences align with these values and be ready to share examples that demonstrate your commitment to them.
✨Showcase Your Logistical Skills
As a Transport Assistant, you'll need strong logistical planning abilities. Prepare to discuss any relevant experience you have in managing transport or logistics, even if it's from a different context. Be specific about how you’ve handled scheduling, resource allocation, or problem-solving in real-time.
✨Demonstrate People Management Experience
Since the role involves managing a team of Executive Drivers, think about your past experiences in people management. Be ready to talk about how you've handled performance issues, provided support, or coached others. Highlight your communication skills and ability to build relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to think logically and communicate under pressure. Practice responding to hypothetical situations related to logistics and customer service. This will help you showcase your calmness and clear thinking when faced with challenges.
