Supervisor - Hackett Outlet Chesire Oaks

Supervisor – Hackett Outlet Chesire Oaks

Role at AWWG

About the Company

AWWG is a global fashion group founded in 1998 under the name Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, it integrates iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG is also the master franchisee and agency for Tommy Hilfiger (Spain and Portugal) and the agency for Calvin Klein, DKNY, Donna Karan, and Karl Lagerfeld (Spain and Portugal).

About the Role

As a Supervisor, you’ll be responsible for conveying the brand’s passion to the sales team and supporting the store’s daily operations.

Key Responsibilities

• Sales: Work alongside the Store Manager to achieve commercial targets and KPIs, engaging the team through action plans while ensuring a consistent and premium brand image throughout the sales process.
• Visual: Ensure the store complies with and implements all visual merchandising guidelines in line with the brand’s image.
• Customer Experience: Attract and retain customers by paying attention to every detail and delivering the highest quality shopping experience.
• Store Operations: Ensure compliance with store procedures such as inventory, stock management, cash handling, daily reporting, and team scheduling.

What We Offer

• Career growth opportunities: Internal mobility and the possibility to move from retail to corporate roles.
• Unlimited commissions: The more you sell, the more you earn.
• Benefits and staff discounts: Exclusive perks and special pricing on our products.
• Full seasonal uniform allowance: Professional and stylish uniform every season.
• A diverse, international, and inspiring team: Work alongside colleagues from all over the world.

Requirements

• Minimum of three years of relevant experience in fashion retail.
• English speaker; other languages would be a plus.
• Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
• Commercial profile, results-oriented, and focused on customer experience.
• Excellence in operational management, with attention to detail and a focus on process efficiency.
• Strong team player and commercial mindset.
• Amazing communication skills.
• Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Industry: Retail Apparel and Fashion

The legal entity responsible for this hire is Pepe Jeans S.L. / AWWGroup S.L. / Hackett Limited.