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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales and provide exceptional customer service.
- Company: Join Hackett, a global fashion group with a focus on creativity and quality.
- Benefits: Enjoy staff discounts, commissions, career growth, and access to exclusive perks.
- Why this job: Be part of a vibrant team and make a real impact in the retail world.
- Qualifications: Fluent English, 3+ years management experience, and strong leadership skills.
- Other info: Diverse culture with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for talents to lead our new teams. If you are a dynamic, passionate and experienced Store Manager, this is your opportunity.
Your main goals as a Store Manager are to lead the store team to achieve sales aligned with our brand objectives. As well, to ensure that the team has a strong brand knowledge and assures a positive client experience by providing exceptional customer service. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.
If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What you will do:
- Team management: Lead and transmit with enthusiasm the passion for the brand to your sales team, giving them all the tools to encourage the internal development of each of the people who work with you.
- Sales: Leads sales strategies, as well as the achievement of commercial objectives and KPIs, involving the sales team through action plans, always guaranteeing a careful brand image throughout the sales process.
- Customer experience: Attracts and builds customer loyalty paying attention to every detail, offering the highest quality service.
- Shop administration: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, etc.
Requirements:
- Fluent English (high level)
- At least three years of previous management experience
- Amazing communications and leadership skills
- Attention to detail and strong customer service expertise
- Ability to train the team and achieve KPI results
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also Iberia Brand Agency for Tommy Hilfiger and Calvin Klein.
Employment type: Full-time
Job function: Retail
Industries: Retail Apparel and Fashion
Store Manager - Hackett London employer: AWWG
Contact Detail:
AWWG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Hackett London
✨Tip Number 1
Get to know the company inside out! Research Hackett's brand values, history, and products. This way, when you walk into that interview, you can show off your passion and understanding of what makes them tick.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the lowdown on the company culture and maybe even put in a good word for you. Plus, it shows you're genuinely interested!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've led a team to success or improved customer experience. Being able to share these anecdotes will make you stand out as a dynamic candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Hackett family!
We think you need these skills to ace Store Manager - Hackett London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about leading a team and delivering exceptional customer service. Share your experiences that highlight your love for retail and brand identity.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your previous management experience and any achievements that align with our goals at Hackett. We appreciate attention to detail, so ensure your CV is well-organised and free of errors!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for our team. Use it to showcase your leadership skills and how you can contribute to our brand objectives. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Hackett!
How to prepare for a job interview at AWWG
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's brand identity and values. Familiarise yourself with their history, product lines, and customer service philosophy. This will not only show your passion but also help you articulate how you can contribute to their goals.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team. Highlight specific situations where your leadership made a difference in sales or customer satisfaction. This will demonstrate your capability to inspire and manage a team effectively.
✨Emphasise Customer Experience
Be ready to discuss how you would enhance the customer experience in-store. Think of innovative ideas that align with Hackett's commitment to quality service. Showing that you prioritise customer loyalty will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice responses to potential challenges you might face as a Store Manager, such as handling difficult customers or managing stock discrepancies. This will showcase your readiness for the role.
