At a Glance
- Tasks: Lead a passionate team, manage store operations, and ensure top-notch customer experiences.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Unlimited commissions, staff discounts, and a stylish uniform allowance.
- Other info: Be part of a diverse, international team in a dynamic environment.
- Why this job: Grow your career in fashion retail with real opportunities for advancement.
- Qualifications: Three years of fashion retail experience and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
About us At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
The project As a Store Manager, you will represent the brand's image and values on the front line, taking full responsibility for the effective management of store operations and the team. You will also ensure the highest level of customer satisfaction, achieve sales targets, oversee inventory management, and support the ongoing development of the sales team.
Key responsibilities
- Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
- Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
- Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
- Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
- Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.
What you need to succeed in this role
- Minimum of three years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
- Commercial profile, results-oriented, and focused on customer experience.
- Excellence in operational management, with attention to detail and a focus on process efficiency.
What we offer
- Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn - no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great - we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
AWWG Hackett London - Store Manager - Westfield White City employer: AWWG
At Hackett, we pride ourselves on being an exceptional employer that values creativity, quality, and attention to detail. As a Store Manager at our Westfield White City location, you will thrive in a dynamic and inclusive environment, with ample opportunities for career growth and internal mobility. Enjoy unlimited commissions, generous staff discounts, and a stylish uniform allowance while working alongside a diverse team that shares your passion for British heritage and customer excellence.
StudySmarter Expert Advice🤫
We think this is how you could land AWWG Hackett London - Store Manager - Westfield White City
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett's history, values, and product lines. This will not only impress your interviewers but also help you connect your passion for fashion with their brand ethos.
✨Tip Number 2
Showcase your leadership skills! Think of examples from your past experiences where you've successfully led a team or improved sales. Be ready to discuss how you can inspire and motivate the Hackett team to achieve those commercial objectives.
✨Tip Number 3
Prepare for situational questions! Hackett values customer experience, so be ready to share how you've handled challenging customer interactions in the past. Highlight your attention to detail and how it contributed to a positive outcome.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Hackett family right from the start!
We think you need these skills to ace AWWG Hackett London - Store Manager - Westfield White City
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fashion and the Hackett brand shine through. We want to see how your creativity and attention to detail align with our values, so don’t hold back!
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your relevant experience in fashion retail and any leadership roles you've had. We love seeing how you’ve motivated teams and achieved sales targets!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Hackett. Share specific examples of how you’ve enhanced customer experiences or improved store operations in the past. Make it personal and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at AWWG
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product lines. Understanding their commitment to British heritage and quality will help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team to achieve sales targets or improve customer satisfaction, as this is crucial for the Store Manager role.
✨Demonstrate Attention to Detail
Since attention to detail is key at Hackett, be ready to discuss how you've implemented processes that enhance operational efficiency or improve the customer experience. Use concrete examples to illustrate your meticulous nature.
✨Engage with Customer Experience Scenarios
Think about how you would handle various customer service situations. Be prepared to discuss strategies for attracting and retaining customers, as well as how you would ensure a high-quality shopping experience in line with Hackett's standards.
