At a Glance
- Tasks: Lead a passionate team, manage store operations, and ensure top-notch customer experiences.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Unlimited commissions, staff discounts, and a stylish uniform allowance.
- Other info: Be part of a diverse team and make an impact in the fashion industry.
- Why this job: Grow your career in a dynamic, international environment with real opportunities for advancement.
- Qualifications: 3+ years in fashion retail, strong leadership skills, and a focus on customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.
Who we are… If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
The project! As a Store Manager, you will represent the brand's image and values on the front line, taking full responsibility for the effective management of store operations and the team. You will also ensure the highest level of customer satisfaction, achieve sales targets, oversee inventory management, and support the ongoing development of the sales team.
Key responsibilities of the role:
- Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
- Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
- Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
- Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
- Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.
What we offer:
- Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn - no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great - we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
Requirements:
- Minimum of three years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
- Commercial profile, results-oriented, and focused on customer experience.
- Excellence in operational management, with attention to detail and a focus on process efficiency.
The legal entity responsible for this hire is Hackett Limited.
AWWG Hackett London (Kildare Village) - Store Manager employer: AWWG
At Hackett, we pride ourselves on being an exceptional employer that values creativity, quality, and attention to detail. As a Store Manager in Kildare Village, you will enjoy a vibrant work culture that fosters personal and professional growth, with opportunities for internal mobility and unlimited commission potential. Join our diverse and inspiring team, where your contributions are recognised and rewarded, and experience the satisfaction of delivering outstanding customer experiences in a brand that celebrates British heritage.
StudySmarter Expert Advice🤫
We think this is how you could land AWWG Hackett London (Kildare Village) - Store Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hackett's values, products, and customer experience. This way, when you walk into that interview, you can show off your passion and understanding of what makes Hackett special.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Hackett. Personal connections can make all the difference!
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in previous roles, especially around team management and customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hackett family. Let’s get you that Store Manager role!
We think you need these skills to ace AWWG Hackett London (Kildare Village) - Store Manager
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your love for Hackett and its values shine through. We want to see how you connect with our British heritage and attention to detail, so share your personal experiences that reflect this passion.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. We’re looking for examples of how you've motivated teams and achieved goals in previous roles.
Focus on Customer Experience:Customer satisfaction is key at Hackett. In your application, emphasise your commitment to providing top-notch customer service and any strategies you've implemented to enhance the customer experience in your past positions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t hesitate to take that step!
How to prepare for a job interview at AWWG
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product lines. Understanding their British heritage and commitment to quality will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you motivated your team to achieve sales targets or improve customer satisfaction, as this is crucial for the Store Manager role.
✨Demonstrate Attention to Detail
Since the role requires meticulous attention to detail, be ready to discuss how you ensure excellence in store operations and visual merchandising. Bring up any relevant experiences that showcase your ability to maintain high standards.
✨Engage with Customer Experience Strategies
Think about innovative ways you've enhanced customer experiences in previous roles. Be prepared to share your ideas on how to attract and retain customers at Hackett, as this will show your alignment with their focus on quality service.
