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- Tasks: Lead a passionate team, manage store operations, and ensure top-notch customer experiences.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy unlimited commissions, staff discounts, and a stylish uniform allowance.
- Other info: Diverse, international team with real opportunities for career advancement.
- Why this job: Be part of a dynamic team and grow your career in fashion retail.
- Qualifications: Three years in fashion retail, strong leadership, and a focus on customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
As a Store Manager, you will represent the brand’s image and values on the front line, taking full responsibility for the effective management of store operations and the team. You will also ensure the highest level of customer satisfaction, achieve sales targets, oversee inventory management, and support the ongoing development of the sales team.
Key responsibilities of the role:- Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
- Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
- Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
- Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
- Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.
- Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn — no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
- Minimum of three years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
- Commercial profile, results-oriented, and focused on customer experience.
- Excellence in operational management, with attention to detail and a focus on process efficiency.
Hackett London (Westfield White City) - Store Manager employer: AWWG
Contact Detail:
AWWG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hackett London (Westfield White City) - Store Manager
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett's history, values, and product lines. This will not only impress your interviewers but also help you connect your passion for fashion with their brand ethos.
✨Tip Number 2
Showcase your leadership skills! Prepare examples of how you've successfully managed teams in the past. Highlight your ability to motivate others and achieve sales targets, as this is key for a Store Manager role.
✨Tip Number 3
Practice your customer service scenarios! Think about how you would handle various customer situations and ensure you can articulate your approach clearly. Remember, customer experience is at the heart of Hackett's values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Hackett team directly. Don’t miss out on this opportunity!
We think you need these skills to ace Hackett London (Westfield White City) - Store Manager
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Hackett shine through! Share why you admire the brand's commitment to quality and creativity. This will show us that you're not just looking for a job, but that you genuinely want to be part of our team.
Highlight Your Leadership Skills: As a Store Manager, you'll need to lead a team effectively. Make sure to include examples of how you've motivated and guided teams in the past. We want to see your ability to inspire others and drive results!
Focus on Customer Experience: Customer satisfaction is key at Hackett. In your application, mention specific instances where you've gone above and beyond to enhance customer experiences. This will demonstrate your commitment to providing top-notch service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and know how to navigate the digital world!
How to prepare for a job interview at AWWG
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product lines. Understanding their commitment to quality and British heritage will help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team to achieve sales targets or improve customer satisfaction, as this is crucial for a Store Manager role.
✨Emphasise Customer Experience
Be ready to discuss your approach to enhancing customer experience. Think of strategies you've implemented in previous roles that attracted and retained customers, as this aligns perfectly with Hackett's focus on detail and quality service.
✨Dress the Part
Since you're applying for a fashion retail position, make sure to dress smartly and stylishly for your interview. This not only shows your understanding of the brand's image but also reflects your attention to detail.