At a Glance
- Tasks: Lead a passionate team, drive sales, and enhance customer experience in a vibrant retail environment.
- Company: Join Hackett, a global fashion brand that values creativity and quality.
- Benefits: Enjoy staff discounts, commissions, career growth, and access to exclusive perks.
- Other info: Diverse culture with opportunities for personal and professional development.
- Why this job: Be part of a dynamic team and make a real impact on customer loyalty.
- Qualifications: 1 year of fashion retail experience and excellent communication skills.
The predicted salary is between 39600 - 48400 £ per year.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.
What we are looking for: We are looking for a driven and passionate Supervisor to join our team in Regents Street! Your main goals as a supervisor are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running of the store operations, working hand in hand with the Assistant Store Manager and Store Manager and driving sales through product knowledge and team management. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores; to make this happen, we need you!
What we offer:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
- And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
- Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
- Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIs, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
- Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
- Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
Requirements: What You Need To Succeed In This Role
- Minimum 1 year of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Strong team player and commercial mindset.
- Amazing communication skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
Hackett London - Full Time Supervisor Regents Street employer: AWWG
At AWWG, we pride ourselves on being a dynamic and inclusive employer that champions employee growth and development. Our London office offers a vibrant work culture where creativity meets collaboration, allowing HR professionals to thrive while contributing to our iconic fashion brands. With a commitment to empowering talent and fostering a supportive environment, we provide unique opportunities for career advancement and a first-class employee experience.
