About us
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.
If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for
We are looking for a driven and passionate Supervisor to join our team!
Your main goals as a Supervisor are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Assisant Store Manager and Store Manager and driving sales through product knowledge and team management.
Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores, to make this happen, we need you!
Key responsibilities of the role
- Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
- Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
- Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
- Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
How we picture you
You are a motivated, energetic, people person, and team player. You are very detail-oriented, proactive, and creative. You are ready to learn new skills that will help you to build an exciting career with us. Fashion is your passion. You are analytical, you know how to prioritize, and you have clear organizational skills. Also, you know how to drive your team to succeed, leading by example. You have experience managing store teams, and monitoring sales and customer service.
What you need to succeed in this role
- Fashion retail experience, minimum two years
- Fluent English, level B2 (minimum).
- Team building skills
- Results oriented
What we offer you
- We offer you to become part of a global fashion company with endless possibilities to develop new skills and grow.
- Come and work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- You can count on a large discount on all our brands so you can wear our clothes with pride.
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal
AWWG EN - Hackett - Supervisor Gatwick in Guildford employer: AWWG
At AWWG, we pride ourselves on being a dynamic and inclusive employer that champions employee growth and development. Our London office offers a vibrant work culture where creativity meets collaboration, allowing HR professionals to thrive while contributing to our iconic fashion brands. With a commitment to empowering talent and fostering a supportive environment, we provide unique opportunities for career advancement and a first-class employee experience.
