At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure exceptional customer experiences.
- Company: Join AWWG, the global fashion group behind iconic brands like Hackett and Pepe Jeans.
- Benefits: Enjoy staff discounts, career growth opportunities, and access to exclusive perks.
- Why this job: Be part of a creative culture that values British heritage and personal development.
- Qualifications: Must have three years of management experience and strong communication skills.
- Other info: Work in a diverse team and enjoy stylish uniforms and engaging team-building activities.
The predicted salary is between 36000 - 60000 £ per year.
About us At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.What we are looking for We are looking for talents to lead our new teams. If you are a dynamic, passionate and experienced Store Manager, this is your opportunity. Your main goals as a Store Manager are to lead the store team to achieve sales aligned with our brand objectives. As well, to ensure that the team has a strong brand knowledge and assures a positive client experience by providing exceptional customer service. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you!What we offer Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\’s what you can look forward to:To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.Uniform: Enjoy a stylish and professional uniform provided by the company.Discounts: We offer a staff discount across all AWWG brands in EuropeCommissions: a monthly commission system where the more you sell, the more you earn.Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.Life assurance.And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!Key responsibilities of the role Team management: Lead and transmit with enthusiasm the passion for the brand to your sales team, giving them all the tools to encourage the internal development of each of the people who work with you.Sales: Leads sales strategies, as well as the achievement of commercial objectives and KPIS, involving the sales team through action plans, always guaranteeing a careful brand image throughout the sales process.Customer experience: Attracts and builds customer loyalty paying attention to every detail, offering the highest quality service.Shop administration: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, etc.Qualifications Fluent English (high level)At least, three years of previous management experienceAmazing communications and leadership skillsAttention to detail and strong customer service expertiseAbility to train the team and achieve KPI resultsAWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also Iberia Brand Agency for Tommy Hilfiger and Calvin Klein.
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AWWG Store Manager - Hackett London employer: AWWG
Contact Detail:
AWWG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AWWG Store Manager - Hackett London
✨Tip Number 1
Familiarise yourself with Hackett's brand identity and values. Understanding their commitment to British heritage and quality will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in team management by preparing examples of how you've successfully led teams in the past. Highlight specific instances where your leadership directly contributed to achieving sales targets or enhancing customer experiences.
✨Tip Number 3
Demonstrate your passion for customer service by sharing stories of how you've gone above and beyond to create memorable shopping experiences. This will resonate well with Hackett's focus on exceptional client service.
✨Tip Number 4
Network with current or former employees of Hackett to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the interview process.
We think you need these skills to ace AWWG Store Manager - Hackett London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hackett's brand identity, values, and product offerings. This will help you tailor your application to reflect your alignment with their vision and demonstrate your passion for British heritage.
Highlight Relevant Experience: Emphasise your previous management experience in retail, particularly any roles where you led a team or achieved sales targets. Use specific examples to showcase your leadership skills and ability to drive results.
Showcase Customer Service Skills: Since exceptional customer service is a key focus for Hackett, include examples of how you've successfully enhanced customer experiences in past roles. Highlight your attention to detail and ability to build customer loyalty.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the brand. Make sure to connect your personal values with those of Hackett, demonstrating why you're a perfect fit.
How to prepare for a job interview at AWWG
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Hackett and its values during the interview. Share specific examples of how you appreciate British heritage and quality craftsmanship, as this aligns with the company's ethos.
✨Demonstrate Leadership Skills
Prepare to discuss your previous management experience in detail. Highlight instances where you've successfully led a team, achieved sales targets, and fostered a positive work environment, as these are crucial for the Store Manager role.
✨Emphasise Customer Service Excellence
Be ready to talk about your approach to customer service. Provide examples of how you've built customer loyalty and ensured a high-quality shopping experience, as this is key to Hackett's brand identity.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve real-life scenarios related to team management, sales strategies, or customer interactions. Practising your responses will help you convey your problem-solving skills and ability to think on your feet.