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For Companies At a Glance
- Tasks: Create memorable experiences for customers while showcasing your tailoring skills.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy staff discounts, commissions, and access to exclusive perks.
- Why this job: Be part of a dynamic team and grow your career in fashion.
- Qualifications: Passion for fashion and proven retail experience required.
- Other info: Opportunities for career progression and personal growth await you.
The predicted salary is between 36000 - 60000 £ per year.
About us
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for
We are looking for a Personal Tailor at our Hackett Jeremyn Store to create a memorable brand experience for our customers and contribute to the achievement of the store\’s objectives through effective sales skills and customer service while promoting the brand image.
What we offer
Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\’s what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsabilities
Customer Focus
- To personally demonstrate that the customer is key and that an impeccable customer service is our main priority.
- To greet and acknowledges a customer immediately on entry to the store, in a polite and courteous manner and to maintain contact whilst they are in the store.
- To engage with the customer in order to fully understand their needs and then provide the appropriate help and support to ensure an impeccable customer experience.
- To develop excellent knowledge of up to date product and unique selling points to promote product benefits to our customers.
- To provide advice and guidance to customers on our product and services to ensure we fill their expectations.
- To immediately escalate customer\’s request or problems to ensure they are resolved in line with company standards.
- To live and breathe the seven Hackett values.
Achieve Results
- To achieve personal and store sales targets.
- To have an understanding of the store KPI\’s and how to influence them.
- Awareness of Brand image and Competitors.
- To be proactive in ideas for increasing sales.
- To use the mailing card and brochure to attract and retain customers.
- To be fully aware of all the services we provide in store such as alterations, bespoke services, made to order, click and collect, etc…
- To be fully aware of your best sellers
- To always make suggestions for complimentary purchases (cross and up selling)
- To carry out all sales transactions correctly and efficiently
- To assist advise and help train other staff
Store and Stock Standards
- To constantly replenish product on the shop floor to ensure VM standards are met.
- To reduce stock loss in store by being aware of stock loss and prevention techniques
- To maintain high standards of personal dress and appearance, presenting a professional, smart and tidy appearance.
- To complete any other tasks that may be requested as and when required, depending on the changing needs of the business.
- To be good ambassadors for the brand.
- To develop and maintain good relationship with management and colleagues
- Knowledge of company stock loss expectations
- To ensure sales transactions are efficiently and accurately carried out.
Required experience
- Passion for fashion industry
- Proven experience in clothing retail preferably in the premium or luxury sector
- Impeccable customer service skills
- Outstanding sales skills
- Able to work within a team
- Able to use initiative
- Well presented
- Above standard communication skills with an exceptional command of English
What do we expect from you
- The Hackett spirit!
- Adaptability and Flexibility.
- Results driven.
- Negotiation and Influence.
- Analytical thinking.
- Team Leadership.
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AWWG Personal Tailor Full Time - Hackett One New Change London employer: AWWG
Contact Detail:
AWWG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AWWG Personal Tailor Full Time - Hackett One New Change London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett's history, values, and product range. This way, you can show off your passion for the brand and how you can contribute to its legacy.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate impeccable service. Remember, at Hackett, the customer is key, so be ready to showcase how you'd create memorable experiences.
✨Tip Number 3
Dress to impress! Since you're applying for a Personal Tailor position, make sure your outfit reflects the style and professionalism that Hackett embodies. It’s your chance to show your fashion sense right from the start!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and embracing the Hackett spirit!
We think you need these skills to ace AWWG Personal Tailor Full Time - Hackett One New Change London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for the fashion industry shine through! Share any relevant experiences or stories that highlight your enthusiasm for style and craftsmanship.
Tailor Your Application: Just like a good suit, your application should be tailored to fit! Make sure to align your skills and experiences with what we’re looking for in a Personal Tailor. Highlight your customer service skills and any retail experience you have.
Be Professional Yet Personal: While we want to see your professional side, don’t forget to inject a bit of your personality into your application. We’re all about creativity and individuality, so let us know what makes you unique!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you on board for an exciting journey with Hackett!
How to prepare for a job interview at AWWG
✨Know Your Craft
Before the interview, brush up on your tailoring skills and knowledge of fabrics. Be ready to discuss your experience in clothing retail, especially in the premium or luxury sector. Show them you understand the artistry behind each stitch!
✨Customer Service is Key
Prepare examples of how you've provided impeccable customer service in the past. Think about times when you went above and beyond for a customer. This role is all about creating memorable experiences, so let your passion for customer care shine through.
✨Dress to Impress
Since you'll be working in fashion, make sure your outfit reflects your personal style while also being professional. A well-presented appearance will show that you understand the brand's image and values right from the start.
✨Be Results-Driven
Familiarise yourself with sales targets and KPIs relevant to the role. Be prepared to discuss how you've achieved or exceeded targets in previous positions. Showing that you're results-driven will resonate well with the interviewers at Hackett.
