At a Glance
- Tasks: Lead a passionate team, manage store operations, and ensure top-notch customer experiences.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Unlimited commissions, staff discounts, and a stylish uniform allowance.
- Other info: Embrace a diverse team and enjoy internal mobility within the company.
- Why this job: Grow your career in a dynamic, international environment with real opportunities.
- Qualifications: 3+ years in fashion retail, strong leadership, and a focus on customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
About us
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
The project
As a Store Manager, you will represent the brand's image and values on the front line, taking full responsibility for the effective management of store operations and the team. You will also ensure the highest level of customer satisfaction, achieve sales targets, oversee inventory management, and support the ongoing development of the sales team.
Key responsibilities of the role:
- Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
- Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
- Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
- Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
- Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.
What we offer:
- Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn - no limits.
- Benefits and staff discounts. Full seasonal uniform allowance. Feel good and look great - we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
Requirements:
- Minimum of three years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
- Commercial profile, results-oriented, and focused on customer experience.
- Excellence in operational management, with attention to detail and a focus on process efficiency.
AWWG Hackett London (Westfield White City) - Store Manager employer: AWWG
Contact Detail:
AWWG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AWWG Hackett London (Westfield White City) - Store Manager
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett's history, values, and product lines. This way, you can show your passion for the brand and how you can contribute to its success.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've motivated teams in the past – that's what they'll want to hear!
✨Tip Number 3
Dress the part! Since you're applying for a Store Manager position, make sure to present yourself in a way that reflects the brand's image. A smart, stylish outfit will not only boost your confidence but also demonstrate your understanding of the brand's aesthetic.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. Plus, it shows that you’re proactive and genuinely interested in joining the team.
We think you need these skills to ace AWWG Hackett London (Westfield White City) - Store Manager
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Hackett shine through! Share why you admire the brand's commitment to quality and British heritage. This will help us see that you're not just looking for any job, but that you genuinely want to be part of our team.
Highlight Your Leadership Skills: As a Store Manager, you'll need to lead a team effectively. Make sure to include examples of how you've motivated and guided teams in the past. We want to know how you can inspire others to achieve their best!
Focus on Customer Experience: Customer satisfaction is key at Hackett. In your application, mention specific instances where you've gone above and beyond to enhance customer experiences. This shows us that you understand the importance of every detail in creating a memorable shopping experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our values!
How to prepare for a job interview at AWWG
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product lines. Understanding their commitment to British heritage and quality will help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team to achieve sales targets or improve customer satisfaction, as this is crucial for the Store Manager role.
✨Demonstrate Attention to Detail
Since the role requires meticulous attention to detail, be ready to discuss how you ensure operational excellence in your previous positions. Bring up experiences related to inventory management or visual merchandising that showcase your skills.
✨Engage with Customer Experience Scenarios
Think of scenarios where you enhanced customer experience in your past roles. Be prepared to discuss how you would attract and retain customers at Hackett, focusing on the importance of every detail in the shopping experience.