At a Glance
- Tasks: Lead a passionate team, manage store operations, and ensure top-notch customer experiences.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy unlimited commissions, staff discounts, and a stylish uniform allowance.
- Other info: Opportunities for internal mobility and professional development await you.
- Why this job: Grow your career in a dynamic environment with international colleagues.
- Qualifications: 3+ years in fashion retail, strong leadership, and a focus on customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.
Who we are… If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
The project! As a Store Manager, you will represent the brand's image and values on the front line, taking full responsibility for the effective management of store operations and the team. You will also ensure the highest level of customer satisfaction, achieve sales targets, oversee inventory management, and support the ongoing development of the sales team.
Key responsibilities of the role:
- Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
- Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
- Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
- Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
- Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.
What we offer:
- Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn - no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great - we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
Requirements:
- Minimum of three years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
- Commercial profile, results-oriented, and focused on customer experience.
- Excellence in operational management, with attention to detail and a focus on process efficiency.
AWWG Hackett London (Kildare Village) - Store Manager employer: AWWG
At Hackett, we pride ourselves on being an exceptional employer that values creativity, quality, and attention to detail. As a Store Manager in Kildare Village, you will enjoy a vibrant work culture that fosters personal and professional growth, with opportunities for internal mobility and unlimited commissions. Join our diverse and inspiring team, where your passion for fashion and leadership will be nurtured, ensuring a rewarding career path in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land AWWG Hackett London (Kildare Village) - Store Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hackett's heritage, values, and product lines. This will not only help you stand out in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and even refer you for the Store Manager position. Plus, it shows you're proactive!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experience where you've led a team, achieved sales targets, or enhanced customer satisfaction. We want to see how you handle real-life scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your commitment to joining the Hackett family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace AWWG Hackett London (Kildare Village) - Store Manager
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your love for Hackett and its values shine through. We want to see how you connect with our British heritage and attention to detail, so don’t hold back on sharing your enthusiasm!
Highlight Your Leadership Experience:As a Store Manager, you'll be leading a team, so make sure to showcase your relevant experience in managing and motivating others. Use specific examples to demonstrate how you've successfully guided teams in the past.
Focus on Customer Experience:Customer satisfaction is key at Hackett. In your application, emphasise your commitment to providing top-notch customer service and any strategies you've implemented to enhance the customer experience in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t miss out on this opportunity!
How to prepare for a job interview at AWWG
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product lines. Understanding their commitment to British heritage and quality will help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in retail. Discuss how you've motivated teams, achieved sales targets, and improved customer satisfaction. Be ready to share specific strategies that worked for you.
✨Emphasise Attention to Detail
Since the role requires meticulous attention to detail, think of instances where your focus on details made a difference. Whether it’s in visual merchandising or inventory management, be prepared to discuss how you ensure excellence in every aspect.
✨Engage with Customer Experience Stories
Hackett values high-quality customer experiences, so come armed with stories that demonstrate your ability to attract and retain customers. Highlight any innovative approaches you've taken to enhance customer satisfaction in previous roles.