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- Tasks: Help customers maximise cloud technology value and provide technical guidance.
- Company: Join AWS, a leader in cloud computing, transforming businesses globally.
- Benefits: Enjoy opportunities for AWS certifications, mentorship, and a balanced work-life culture.
- Why this job: Be part of a diverse team driving innovation and customer success in tech.
- Qualifications: Bachelor's degree and experience in technical engineering required.
- Other info: Open to candidates with varied backgrounds; EU work permit needed.
The predicted salary is between 43200 - 72000 £ per year.
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Technical Account Manager (UKI), Enterprise Support – FSI, London
Client: AWS EMEA SARL (UK Branch)
Location: London, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: c2a0ef4e0866
Job Views: 5
Posted: 25.06.2025
Expiry Date: 09.08.2025
Job Description:
At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. AWS is a secure cloud platform offering computing, storage, content delivery, and more to help businesses grow. Millions of businesses use AWS to build scalable and reliable applications.
The Role
As a trusted advisor, you’ll help customers maximize value from cloud technology. You’ll develop strategies to promote AWS adoption, covering products like EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, and more. You’ll work with startups and large enterprises, providing architecture advice, support strategies, and operational guidance.
You’ll have opportunities to develop technical, consultative, and leadership skills, work with talented technologists, and gain AWS certifications. We seek individuals passionate about transforming businesses through cloud computing.
Key job responsibilities
- Build solutions, provide technical guidance, and advocate for customers
- Maintain operational health of AWS environments while optimizing costs
- Develop trusting relationships, understanding business and technical needs
- Lead technical discussions on incidents, trade-offs, and risk management
- Consult with developers to C-suite executives
- Collaborate with AWS teams including Solutions Architects and Sales
- Proactively identify opportunities for customer value enhancement
- Review service disruptions, metrics, and launch plans
- Assist customers migrating workloads to cloud
- Conduct workshops and training sessions to uplift customer capabilities
About the team
We value diverse experiences and encourage candidates with varied backgrounds to apply. AWS is committed to innovation, work-life balance, inclusion, mentorship, and career growth.
BASIC QUALIFICATIONS
- Experience in technical engineering
- Bachelor\’s degree
- Experience with operational parameters and troubleshooting in distributed systems environments (compute, storage, networking, CDN, databases, DevOps, big data, security, applications)
PREFERRED QUALIFICATIONS
- Scripting and coding skills in Ruby, C/C++/C#, Node.js, Java, Python, PHP
- Experience in customer-facing presentations covering technical and business aspects
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Technical Account Manager (UKI), Enterprise Support - FSI employer: AWS EMEA SARL (UK Branch)
Contact Detail:
AWS EMEA SARL (UK Branch) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager (UKI), Enterprise Support - FSI
✨Tip Number 1
Familiarise yourself with AWS services like EC2, S3, and Lambda. Understanding these products will not only help you in technical discussions but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former Technical Account Managers at AWS. They can provide insights into the role and share tips on how to excel in the interview process.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully solved technical problems or improved customer satisfaction. This will showcase your consultative skills and ability to build relationships.
✨Tip Number 4
Stay updated on the latest trends in cloud computing and AWS innovations. Being knowledgeable about industry developments will help you stand out as a candidate who is passionate about technology.
We think you need these skills to ace Technical Account Manager (UKI), Enterprise Support - FSI
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Account Manager at AWS. Familiarise yourself with cloud technologies and how they can benefit businesses.
Tailor Your CV: Highlight your technical engineering experience and any relevant qualifications. Emphasise your skills in operational parameters, troubleshooting, and customer-facing presentations to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cloud computing and your ability to build relationships with clients. Mention specific experiences where you've successfully provided technical guidance or support.
Showcase Relevant Skills: If you have scripting or coding skills, be sure to mention them. Discuss any experience you have with distributed systems, as well as your ability to conduct workshops and training sessions.
How to prepare for a job interview at AWS EMEA SARL (UK Branch)
✨Understand AWS Products
Familiarise yourself with key AWS services like EC2, S3, and Lambda. Be prepared to discuss how these products can benefit businesses and how you've used them in past experiences.
✨Showcase Your Technical Skills
Highlight your experience in technical engineering and troubleshooting within distributed systems. Be ready to provide examples of how you've solved complex technical issues in previous roles.
✨Demonstrate Customer-Centric Thinking
As a Technical Account Manager, understanding customer needs is crucial. Prepare to discuss how you've built relationships with clients and provided tailored solutions to enhance their value from technology.
✨Prepare for Technical Discussions
Expect to engage in technical discussions during the interview. Brush up on your knowledge of risk management and operational health, and be ready to discuss how you would handle incidents or service disruptions.
