At a Glance
- Tasks: Transform customer experiences with innovative cloud solutions and strategic sales approaches.
- Company: Join the Amazon Connect team, a leader in contact centre solutions.
- Benefits: Enjoy flexible work-life balance, mentorship, and career growth opportunities.
- Why this job: Be a key player in revolutionising how businesses connect with their customers.
- Qualifications: Sales experience in technology and strong communication skills are essential.
- Other info: Diverse backgrounds welcomed; your unique experiences matter!
The predicted salary is between 36000 - 60000 £ per year.
Revolutionize Customer Experience with state of the art Cloud Solutions! Join our dynamic team and become a strategic partner in transforming how businesses connect with their customers through innovative cloud technologies. We are seeking a passionate sales specialist who can bridge technology and business strategy to drive transformative customer experiences.
Key job responsibilities:
- Develop and implement strategic go-to-market approaches for Amazon Connect, targeting specific domains and customer segments.
- Engage with executive leadership to understand complex business challenges and propose innovative cloud solutions.
- Serve as the primary business specialist for customer services within your assigned territory.
- Craft compelling value propositions that directly address customer needs and demonstrate AWS's unique capabilities.
- Collaborate with global system integrators to deliver transformative customer projects.
A day in the life:
Your day will be a blend of strategic thinking, customer engagement, and business innovation. You'll collaborate with business leaders, dive deep into complex customer challenges, and craft tailored propositions that unlock new potential for organisations across various industries.
About the team:
We are the Amazon Connect team, dedicated to positioning AWS as the premier provider for contact centre solutions. Our mission is to help customers reimagine their customer interactions through secure, scalable, and innovative cloud native services. We are not just selling technology; we are enabling CX transformation that empowers businesses to connect with their customers like never before.
About AWS:
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture:
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth:
We are continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance:
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
BASIC QUALIFICATIONS:
- Experience in technology-related sales, business development, or sales engineering/consulting.
- Experience in English-language communication skills, both written and verbal.
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients.
- Comprehensive understanding of contact center operations, business, and technology.
PREFERRED QUALIFICATIONS:
- Experience establishing credibility quickly with senior level executives across organizations.
- Experience negotiating complex deals with customers and partners or equivalent.
- Proven success in matrix sales environments.
- Comprehensive knowledge of cloud technologies, including public and hybrid cloud platforms.
Senior Worldwide Sales Specialist, Amazon Connect in London employer: AWS EMEA SARL (UK Branch)
Contact Detail:
AWS EMEA SARL (UK Branch) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Worldwide Sales Specialist, Amazon Connect in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage with others, the better your chances of landing that dream job.
✨Tip Number 2
Showcase your expertise! Create a personal brand online by sharing insights about cloud solutions and customer experience on platforms like LinkedIn. This not only highlights your knowledge but also attracts potential employers to you.
✨Tip Number 3
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your skills can help them revolutionise customer experiences with Amazon Connect. Tailor your answers to show you understand their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and making a difference in customer interactions.
We think you need these skills to ace Senior Worldwide Sales Specialist, Amazon Connect in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for transforming customer experiences shine through. We want to see how passionate you are about cloud solutions and how you can bridge technology with business strategy.
Tailor Your Approach: Make sure to customise your application to highlight your experience in technology-related sales and your understanding of contact centre operations. We love seeing candidates who can connect their skills directly to the role!
Communicate Clearly: Your written communication skills are key! Use clear and concise language to convey your ideas. Remember, you’ll be engaging with both technical and non-technical audiences, so make it easy for us to understand your value.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with the Amazon Connect team.
How to prepare for a job interview at AWS EMEA SARL (UK Branch)
✨Know Your Cloud Stuff
Make sure you brush up on your knowledge of cloud technologies, especially Amazon Connect. Understand how it can transform customer experiences and be ready to discuss specific use cases that demonstrate its value.
✨Craft Your Value Proposition
Prepare a compelling value proposition tailored to the role. Think about how you can bridge technology and business strategy to address customer needs. Be ready to share examples of how you've done this in the past.
✨Engage with Executive Insights
Since you'll be interacting with executive leadership, practice articulating complex business challenges and your innovative solutions clearly. Use real-world examples to showcase your ability to engage at a high level.
✨Showcase Your Collaborative Spirit
Collaboration is key in this role. Be prepared to discuss how you've worked with global system integrators or cross-functional teams to deliver successful projects. Highlight your teamwork skills and how they contributed to transformative outcomes.
