Allianz Partners is seeking a dedicated Customer Services & Claims professional to manage regulated complaints by telephone and email. You will own cases end-to-end, ensuring timely responses, thorough investigations, and high-quality outcomes in line with FCA DISP and Consumer Duty standards.
You will maintain meticulous records in our complaint system, collaborate with stakeholders, and draft clear customer communications while meeting SLAs.
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Senior Complaints Specialist – Customer Outcomes employer: AWP Assistance UK Ltd
Awp Assistance UK Ltd is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to make a significant impact in the insurance sector. With a strong focus on employee growth and development, we offer comprehensive training programs and opportunities to work alongside global teams, ensuring that you can thrive in your role as a Global Insurance Product Expert. Located in the UK, our team enjoys a dynamic environment that values creativity and teamwork, providing unique advantages for those passionate about shaping the future of insurance products.
