Allianz Partners in Croydon is seeking a Customer Assistance Coordinator for night shifts to calmly support customers in medical emergencies, coordinating services and keeping all parties informed. The role operates on a hybrid pattern (three days in the office, two from home) and requires strong empathy, organisation and regulatory compliance.
You will handle calls, coordinate end-to-end medical assistance, and document outcomes while working within AI-enabled systems and FCA guidelines.
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Night-Shift Medical Assistance Coordinator employer: AWP Assistance UK Ltd
Awp Assistance UK Ltd is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to make a significant impact in the insurance sector. With a strong focus on employee growth and development, we offer comprehensive training programs and opportunities to work alongside global teams, ensuring that you can thrive in your role as a Global Insurance Product Expert. Located in the UK, our team enjoys a dynamic environment that values creativity and teamwork, providing unique advantages for those passionate about shaping the future of insurance products.