At a Glance
- Tasks: Provide top-notch technical support to clients during their onboarding process.
- Company: Join a dynamic team in a fast-paced tech environment.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for growth.
- Other info: Collaborate with a passionate team and make a real impact.
- Why this job: Be the key player in launching exciting brands onto our network.
- Qualifications: Fluent in German with strong communication and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Purpose of Position Working as a Technical Onboarding Support Executive, or internally, a Global Integration Analyst within the Technical Services department, you will be assisting in launching some of the top brands onto our Network by means of providing a high level of Technical Support during the Integration Process.
This is a fast-paced role where you will be liaising with both the client’s marketing and technical sides to make sure the implementation of our bespoke online tracking technology is successfully delivered on time in accordance with the agreed campaign specifications.
Excellent communication skills and a keen eye for details are essential to become a successful candidate.
This is a hybrid role with semi-regular in-office working required as part of the role.
Key Tasks Assisting clients when launching onto the Network by providing detailed and thorough Technical Integration Support, which includes… Acting as the ‘middle-man’ to give technical guidance clearly and concisely Isolate errors quickly within client setups and provide feedback on possible solutions Negotiate and objection handle below standard setups that do not align with team targets Contributing to the monthly Integration Team targets, which are incentivised on over-performance Review fellow team members' work for the purpose of technical sign-off Report techn...
Technical Support Executive - German speaker employer: Awin
Awin is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Product Manager to thrive. With a strong focus on employee growth and development, Awin offers numerous opportunities for professional advancement while ensuring a supportive environment where your contributions directly impact user experiences. Located in a vibrant area, the company provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it a rewarding choice for those seeking meaningful employment.
