At a Glance
- Tasks: Manage phone communications and provide excellent customer service at a luxury dealership.
- Company: Join AWIN, a prestigious automotive group with a focus on integrity and success.
- Benefits: Enjoy competitive pay, health benefits, work/life balance, and mentorship opportunities.
- Other info: Dynamic team environment with corporate support and exciting company events.
- Why this job: Kickstart your career in the automotive industry with unlimited growth potential.
- Qualifications: Strong communication skills and previous customer service experience are essential.
The predicted salary is between 19 - 19 £ per hour.
How would you like to work with one of the most prestigious and well respected automotive groups?
Join AWIN!
We are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area.
Our company values its customers and employees and is invested in principles for success.
We value doing business with integrity and adhere to the highest ethical standards.
- Our
- Donway Ford Dealership is looking for a Full-Time
R eceptionist to join our amazing team!
The Receptionist is responsible for the dealerships telephone communications and reception.
This position accepts and directs incoming calls, takes detailed messages, and provides callers with information in a courteous and professional manner.
The dealership’s front-line contact with the public and must represent the dealership in a professional, and friendly manner at all times.
This position is a great way to get into the Automotive industry.
We offer competitive salaries and generous benefits!
- Health and Dental Care
- Life Insurance
- Store Discounts
- Work/life balance.
- Training and support programs.
- Corporate support.
- Mentorship and development.
- Company Events
- Unlimited careers opportunities within our automotive group.
- Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner.
- Take detailed messages.
- Distributes mail/faxes and coordinates all courier pickups.
- Respond to emails in a timely manner.
- Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions.
- Acquire knowledge about the dealership, in order to be able to respond to inquiries for general information.
- Answer customer inquiries or direct customer to appropriate personnel.
- Maintain the cleanliness of the reception area and customer waiting area.
- Update and distribute dealership telephone listings when necessary.
- Close the transaction machine every morning if necessary.
- Perform various clerical and administrative duties as requested.
- Handling of Dealer Trade invoicing (done through 180 & ADP/CDK).
- Co-ordination of Dealer Trade pick-ups.
- Daily check on vehicle arrivals to see if any car that have arrived are sold via AIM
- Inventory maintenance; ADP/CDK and 180 must match AIM Inventory Report. Base prices and options must be accurate.
- Stock in all arrived stock/sold units delivered by (new vehicles), and vehicles coming from Manheim, Openlane, and various other sources of Pre-owned Vehicles.
- Daily licensing (if necessary) – make sure all required licensing is done on time and all documents that are required are done.
- Vacancy : One
- Pay Information : $19 per hour
Requirements
- Excellent communication skills and customer service, including written and verbal skills to communicate with all levels of the organization and its executive team.
- High school diploma or equivalent.
- Previous experience as a reception/customer service role.
- Previous experience working in a dealership setting with basic knowledge of vehicles and maintenance requirements is an asset.
- Experience operating a multi-line telephone system.
- Ability to prepare business memos, letters, etc.
- Strong knowledge of Microsoft Office products, including Excel and Word.
- Ability to maintain filing systems and database.
- Professional appearance & friendly disposition.
- Ability to work efficiently in a high-pressure environment.
- Personal Attributes
- Passion, motivation, focus and leadership skills.
- Results focused approach.
- Team player.
- Strong communication skills both written and verbal.
- Ability to influence, negotiate and mediate effectively.
- Strong attention to detail.
- Ability to maintain confidentiality and professionalism.
- Excellent interpersonal and team building skills.
- Strong time management and organizational skills.
- Honest, courteous and able to demonstrate strong work ethics.
- Driven and ability to work with minimum supervision.
We thank all applicants for their response; however only those considered for an interview will be contacted.
AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).
This job posting may involve the use of Artificial Intelligence (AI) or automated tools to assist in screening or assessing applications. These tools do not make final decisions.
All applicant information and results are reviewed by human employees before any selection decisions are made.
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Receptionist in Scarborough employer: Awin
Awin is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Product Manager to thrive. With a strong focus on employee growth and development, Awin offers numerous opportunities for professional advancement while ensuring a supportive environment where your contributions directly impact user experiences. Located in a vibrant area, the company provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it a rewarding choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Scarborough
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Awin. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Awin before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Scarborough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Awin:Your cover letter is your chance to shine! Tell us why you want to work at Awin specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Awin!
How to prepare for a job interview at Awin
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
