At a Glance
- Tasks: Provide top-notch technical support for launching major brands onto our network.
- Company: Join Awin, a dynamic and inclusive tech company with a global reach.
- Benefits: Enjoy a flexible four-day work week, remote working allowance, and extensive training opportunities.
- Other info: Embrace a culture of diversity and inclusion while building your career.
- Why this job: Make a real impact while developing your skills in a fast-paced environment.
- Qualifications: Strong analytical and communication skills; familiarity with web languages is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Purpose of Position
Working as an Integration Analyst within the Technical Services department, you will be assisting in launching some of the top brands onto our Network by means of providing a high level of Technical Support during the Integration Process. This is a fast-paced role where you will be liaising with both the client’s marketing and technical sides to make sure the implementation of our bespoke online tracking technology is successfully delivered on time in accordance with the agreed campaign specifications. Excellent communication skills and a keen eye for details are essential to become a successful candidate. This is a hybrid position, working from our local office on a weekly basis.
Key Tasks
Assisting clients when launching onto the Network by providing detailed and thorough Technical Integration Support, which includes:
- Acting as the ‘middle-man’ to give technical guidance clearly and concisely
- Isolate errors quickly within client setups and provide feedback on possible solutions
- Negotiate and objection handle below standard setups that do not align with team targets
- Contributing to the monthly Integration Team targets, which are incentivised on over-performance
- Review fellow team members' work for the purpose of technical sign-off
- Report technical issues/bugs with the platform and escalating as appropriate
- Administration of a knowledge base used internally and externally
- Provide high level training to internal colleagues
- Testing of new developments and features
Whilst the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate market place. As a hard-working member of the team, it is anticipated that you will in time use the skills developed in this role to form a solid basis for upward progression within the company.
Skills & Experience
Strong analytical skills while also ‘seeing the bigger picture’. Strong communication skills, ideally with customer service experience where you understand the importance of relationship building. Ability to understand web languages such as basic HTML, SQL, JavaScript and ideally PHP. Familiar with E-commerce platforms and their use. Strives to continually improve productivity and quality of work produced. Self-motivated and a self-starter. Understands the importance of processes and procedures and the application of these. Ability to work in a fast-paced and dynamic environment. Ability to work harmoniously and effectively as part of a work team. IT-related degree or relevant work experience.
Our Offer
Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions. Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Global Technical Integration Support Executive - 1 year FTC in London employer: Awin
Awin is an exceptional employer that prioritises employee wellbeing and development, offering a flexible four-day work week and a supportive hybrid working environment. With a strong focus on diversity and inclusion, Awin fosters a dynamic and inclusive culture where employees can thrive both personally and professionally through extensive training opportunities and a vibrant social community. Join us to be part of a forward-thinking team that values your unique contributions and supports your career growth in the fast-paced online and affiliate marketplace.
StudySmarter Expert Advice🤫
We think this is how you could land Global Technical Integration Support Executive - 1 year FTC in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by practising common questions related to technical support and integration processes. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your skills effectively!
✨Tip Number 3
Show off your analytical skills during the interview! Be ready to discuss how you've solved problems in the past, especially those involving technical issues. Use specific examples to demonstrate your thought process and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Global Technical Integration Support Executive - 1 year FTC in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global Technical Integration Support Executive role. Highlight your technical skills and any relevant experience that aligns with the job description, especially your communication skills and ability to work in a fast-paced environment.
Show Off Your Technical Know-How:Since this role involves technical integration support, don’t shy away from showcasing your understanding of web languages like HTML, SQL, and JavaScript. If you have experience with E-commerce platforms, make it known – it could really set you apart!
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and get straight to the point. This reflects the kind of communication skills we value at StudySmarter, especially since you'll be liaising with clients and team members.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Awin
✨Know Your Tech
Brush up on your knowledge of web languages like HTML, SQL, and JavaScript. Being able to discuss these in detail will show that you’re not just familiar with them but can also apply them in real-world scenarios.
✨Communication is Key
Practice explaining technical concepts in simple terms. Since you'll be acting as a 'middle-man', being able to communicate clearly with both technical and non-technical stakeholders is crucial.
✨Show Your Problem-Solving Skills
Prepare examples of how you've isolated errors and provided solutions in past roles. This will demonstrate your analytical skills and ability to think on your feet in a fast-paced environment.
✨Understand the Bigger Picture
Familiarise yourself with the company's goals and how the Integration Analyst role contributes to them. Showing that you understand the broader context will impress interviewers and highlight your strategic thinking.
