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- Tasks: Lead user research initiatives and shape customer experience at Awin.
- Company: Awin is a dynamic, inclusive company focused on building a leading open partner ecosystem.
- Benefits: Enjoy a flexible four-day work week, remote work options, and comprehensive health insurance.
- Why this job: Make a real impact on product design while working with a supportive and innovative team.
- Qualifications: 3+ years in UX research, strong leadership skills, and proficiency in various research methodologies.
- Other info: Join a diverse team that values uniqueness and offers extensive professional development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Purpose of position:
Are you excited about strategic research and shaping something new?
We\’re looking for a Lead UX Researcher to define user research at Awin and have a tangible impact on creating excellence in customer experience.
You\’ll be free to take charge of research and help set how we do things. Working closely with our Product and Design teams, you\’ll influence how we create our products, ensuring we design based on real insights and needs.
Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too!
Key Tasks:
- Defining and implementing user research process and methodologies at Awin
- Developing comprehensive user research strategies to guide our research initiatives
- Planning and conducting user research studies, including user interviews, usability testing, surveys, interviews, and more
- Promoting a culture of user-centricity and insight-driven decision-making across the company
- Educating teams on the value and principles of UX research
- Analysing and synthesizing research data to provide actionable insights
- Creating and delivering research reports and presentations to stakeholders
- Advocating for the importance of user research within the organization
- Leading the research team: providing line management, coaching, regular feedback, and clear development pathways
- Collaborating and building relationships with other customer facing teams to build regular feedback loops and centralize the voice of the customer
- Developing, owning and managing research documentation and repositories
Skills and expertise:
- At least 3 years of experience in a Senior/Lead UX Researcher role, with a proven track record of leading and managing strategic UX research projects
- Experience in setting up and running a user research function within a tech company
- Proficiency in a wide range of UX research methodologies and tools, such as usability testing, user interviews, surveys, and analytics
- Very strong understanding of UX processes
- Experience working in cross-functional teams and collaborating with product managers and designers
- Strong communication and presentation skills to effectively convey research findings and insights to non-technical stakeholders
- Leadership skills with the ability to inspire and guide teams toward a user-centric mindset
- Adaptability and openness to change, as the role involves establishing new processes and methodologies
Our Offer:
- Flexi-Week and Work-Life Balance:We prioritize your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction on your annual holiday allowance. We also offer a variety of different paid special leaves.
- Flexi-Office:Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. Weoffer the flexibility to work wherever you wantwithin our Awin locations.
- Welfare: We provide you with a life assurance, travel insurance and private health insurance that covers several types of health, vision, and dental treatments. Furthermore, you can take advantage of our Cycle to Work Scheme or Season Ticket Loan.
- Health & Well Being:With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
- Development:We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course.
- Remote Working:You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
- Appreciation:Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciationforcolleagues who have gonethe extra mileto supportyou.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships is diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
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Lead UX Researcher (m/f/d) employer: Awin
Contact Detail:
Awin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead UX Researcher (m/f/d)
✨Tip Number 1
Familiarise yourself with Awin's products and services. Understanding their offerings will help you tailor your insights during interviews, showcasing how your research can directly impact their user experience.
✨Tip Number 2
Prepare to discuss your previous experiences in leading UX research projects. Be ready to share specific examples of how your research influenced product design and decision-making in past roles.
✨Tip Number 3
Highlight your ability to work collaboratively with cross-functional teams. Awin values teamwork, so be prepared to discuss how you've successfully partnered with product managers and designers in the past.
✨Tip Number 4
Showcase your leadership skills by discussing how you've mentored or guided other researchers. Awin is looking for someone who can inspire a user-centric mindset within their team.
We think you need these skills to ace Lead UX Researcher (m/f/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in UX research, particularly any leadership roles or strategic projects. Use specific examples that demonstrate your ability to influence product design based on user insights.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user-centric design and how your experience aligns with Awin's goals. Mention specific methodologies you’ve implemented and the impact they had on previous projects.
Showcase Your Research Skills: Include a portfolio or case studies that showcase your UX research work. Highlight your proficiency in various research methodologies and tools, and provide examples of how your findings have shaped product decisions.
Prepare for Interviews: Be ready to discuss your approach to user research and how you advocate for user-centricity within teams. Prepare to share insights from past experiences and how you’ve led research initiatives that drove significant results.
How to prepare for a job interview at Awin
✨Showcase Your Research Experience
Be prepared to discuss your previous UX research projects in detail. Highlight specific methodologies you've used, the challenges you faced, and how your insights influenced product design. This will demonstrate your expertise and ability to lead research initiatives.
✨Understand Awin's Culture
Familiarise yourself with Awin's values and culture before the interview. Show that you align with their commitment to user-centricity and diversity. This can help you connect with the interviewers and illustrate how you would fit into their team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of examples where you've had to establish new processes or methodologies in your past roles, and be ready to explain your thought process and outcomes.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice presenting your research findings in a clear and concise manner. Use visuals if possible, as this can help convey complex information effectively, especially to non-technical stakeholders.
