Account Manager (f/m/d) in City of Westminster

Purpose of Position: Our Account Management team is looking for an Account Manager to work on the affiliate programmes for advertisers across a variety of sectors. This is an excellent opportunity to develop your analytical and strategic skills. You will act as a point of contact for clients on the Awin network, advising on best practice and offering recommendations on optimising affiliate programmes. As an active member of the team, you will implement strategies for improving their account, offering guidance and training throughout this process. The role involves devising innovative and new account management ideas to help grow affiliate revenues for your client, and across the Account Management team. You will have exposure to an extensive range of brands, receive in-depth training across multiple subjects, and have the opportunity to collaborate on wider projects. The role will involve bringing innovation and strategy to your clients and maintaining engagement with clients and publishers alike to deliver sophisticated results. As a result, this role is perfect for anyone looking to push forward their career within a fast‑paced and dynamic industry.

Key Tasks

• Deliver excellent service and relationship management to clients and agencies across accounts in your remit.
• Be the internal owner of all assigned accounts and be fully informed and able to provide information when required, to include metrics, objectives and status.
• Generate reports and provide analysis on performance, ensuring commentary is accurate and insightful with a view at improving activity.
• Take ownership of and streamline processes.
• Conduct regular client calls and reactively support client goals.
• Initiate and implement ideas to grow affiliate activities in line with the needs of clients, assisting in the creation of quarterly and yearly strategies.
• Produce competitor benchmarks for your clients, proactively advising on industry trends and identifying opportunities for merchants.
• Take 100% ownership of assigned accounts’ delivery and service levels, proactively providing insight to the Team Leader.
• Build relevant and comprehensive client roadmaps to help achieve success.
• Optimise existing publisher relationships and recruit new and exciting publisher opportunities for advertisers.
• Present confidently, both internally and externally, on a range of topics.
• Ensure you and your clients are up to date with all technology and tracking optimisations, and that all campaigns make the best use of these.

Skills & Expertise

• Enthusiastic, committed, and passionate about digital.
• 1+ years’ account management experience in a relevant digital marketing role.
• Numerate with a good level of knowledge of MS Office packages.
• Ability to see the bigger picture and identify areas of opportunity and risk.
• Professional with a proven track record of successful client and team relationship building, including strong networking skills.
• Seek ownership and readily accept accountability.
• Strong time management and organisational skills to maintain own workflow and meet deadlines.
• Confident and excellent communicator with a keen attention to detail.
• Competent and experienced with creating forecasts and justifying the rationale.

Our Offer

• Flexi‑Week and Work‑Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four‑day Flexi‑Week at full pay without reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
• Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs, and we support you in setting up your remote workspace appropriately.
• Flexi‑Office: We offer an international culture and flexibility through our Flexi‑Office and hybrid/remote work possibilities to work across Awin regions.
• Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture. We adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; we welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.