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- Tasks: Lead user research initiatives and shape customer experience at Awin.
- Company: Awin is a dynamic, inclusive company focused on building a leading open partner ecosystem.
- Benefits: Enjoy flexible work options, health insurance, and a supportive development programme.
- Why this job: Make a real impact on product design while working with a passionate team.
- Qualifications: 3+ years in UX research with strong leadership and communication skills required.
- Other info: Diversity and inclusion are core values; we welcome all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Are you excited about strategic research and shaping something new? We\’re looking for a Lead UX Researcher to define user research at Awin and have a tangible impact on creating excellence in customer experience.You\’ll be free to take charge of research and help set how we do things. Working closely with our Product and Design teams, you\’ll influence how we create our products, ensuring we design based on real insights and needs.Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too!
Key Tasks:
- Defining and implementing user research process and methodologies at Awin
- Developing comprehensive user research strategies to guide our research initiatives
- Planning and conducting user research studies, including user interviews, usability testing, surveys, interviews, and more
- Promoting a culture of user-centricity and insight-driven decision-making across the company
- Educating teams on the value and principles of UX research
- Analysing and synthesizing research data to provide actionable insights
- Creating and delivering research reports and presentations to stakeholders
- Advocating for the importance of user research within the organization
- Leading the research team: providing line management, coaching, regular feedback, and clear development pathways
- Collaborating and building relationships with other customer facing teams to build regular feedback loops and centralize the voice of the customer
- Developing, owning and managing research documentation and repositories
Skills and expertise:
- At least 3 years of experience in a Senior/Lead UX Researcher role, with a proven track record of leading and managing strategic UX research projects
- Experience in setting up and running a user research function within a tech company
- Proficiency in a wide range of UX research methodologies and tools, such as usability testing, user interviews, surveys, and analytics
- Very strong understanding of UX processes
- Experience working in cross-functional teams and collaborating with product managers and designers
- Strong communication and presentation skills to effectively convey research findings and insights to non-technical stakeholders
- Leadership skills with the ability to inspire and guide teams toward a user-centric mindset
- Adaptability and openness to change, as the role involves establishing new processes and methodologies
Our Offer:
- Flexi-Week and Work-Life Balance:We prioritize your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction on your annual holiday allowance. We also offer a variety of different paid special leaves.
- Flexi-Office:Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. Weoffer the flexibility to work wherever you wantwithin our Awin locations.
- Welfare: We provide you with a life assurance, travel insurance and private health insurance that covers several types of health, vision, and dental treatments. Furthermore, you can take advantage of our Cycle to Work Scheme or Season Ticket Loan.
- Health & Well Being:With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
- Development:We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course.
- Remote Working:You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
- Appreciation:Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciationforcolleagues who have gonethe extra mileto supportyou.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships is diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
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Lead UX Researcher (m/f/d) employer: Awin Global
Contact Detail:
Awin Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead UX Researcher (m/f/d)
✨Tip Number 1
Familiarise yourself with Awin's products and services. Understanding their offerings will help you tailor your insights during interviews, showcasing how your research can directly impact their user experience.
✨Tip Number 2
Prepare to discuss your previous UX research projects in detail. Be ready to explain your methodologies, the challenges you faced, and how your findings influenced product decisions, as this will demonstrate your leadership capabilities.
✨Tip Number 3
Network with current or former employees of Awin on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your interview.
✨Tip Number 4
Showcase your adaptability by discussing how you've successfully implemented new processes in past roles. Awin values innovation, so highlighting your ability to lead change will resonate well with the hiring team.
We think you need these skills to ace Lead UX Researcher (m/f/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in UX research, particularly any leadership roles or strategic projects. Use specific examples that demonstrate your ability to influence product design based on user insights.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user-centric design and how you can contribute to Awin's mission. Mention your experience with various UX research methodologies and how you've successfully implemented them in previous roles.
Showcase Your Research Skills: Include a portfolio or examples of past research studies you've conducted. Highlight your ability to analyse data and present actionable insights, as well as any experience in educating teams about the value of UX research.
Prepare for Interviews: Be ready to discuss your approach to defining user research processes and methodologies. Think of examples where you've led a team or project, and be prepared to explain how you advocate for user research within an organisation.
How to prepare for a job interview at Awin Global
✨Showcase Your Strategic Thinking
As a Lead UX Researcher, you'll need to demonstrate your ability to think strategically about user research. Prepare examples of how you've defined and implemented research processes in previous roles, and be ready to discuss how these strategies can be applied at Awin.
✨Highlight Your Leadership Skills
This role involves leading a team, so it's crucial to showcase your leadership experience. Share specific instances where you've coached or mentored team members, and explain how you foster a user-centric mindset within your team.
✨Prepare for Cross-Functional Collaboration
You'll be working closely with Product and Design teams, so be prepared to discuss your experience collaborating with cross-functional teams. Highlight any successful projects where you influenced product design based on user insights.
✨Demonstrate Your Communication Skills
Strong communication is key in this role, especially when conveying research findings to non-technical stakeholders. Prepare to present a past research project succinctly, focusing on how you communicated insights and recommendations effectively.
